Summary
Overview
Work history
Education
Skills
Personal Information
Custom
Languages
Affiliations
Accomplishments
References
Timeline
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NASBIN SALIM

NASBIN SALIM

Dubai

Summary

Dynamic and results oriented professional with a proven track record of success in various role within the company Huawei Technologies over 9 years of experience encompassing positions such as Order fulfillment Manager, Risk management Specialist , Contracts specialist. Demonstrated ability to adapt to changing roles and responsibilities while consistently delivering results and exceeding organizational objectives. optimizing operations and driving customer satisfaction within the telecommunication industry. Adept at overseeing the entire order fulfillment management process, from order entry to delivery with a keen focus on accuracy, efficiency and timeliness. Adept at fostering collaborative relationship across departments and ensuring seamless coordination between internal teams and external partners. Dedicated in delivering exceptional service and ensuring a positive customer experience through out the order fulfillment journey .

Overview

14
14
years of professional experience
2
2
years of post-secondary education

Work history

Order Fulfillment Manager

Huawei Tech (UAE) FZ - LLC -DSC
Dubai, UAE
11.2022 - Current
  • Dedicated and result - driven Order fulfillment Manager /Risk/Contracts Management with 10 years of experience in telecommunication industry
  • Expertise in end to end order fulfillment process , by optimizing operational efficiency and ensuring exceptional customer satisfaction
  • Handling big telecom operator in UAE ( Etisalat & DU )
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Implement process improvements to streamline workflow and reduce order processing hours to 36 Hrs.
  • Fast pace in resolving customer escalated issues regarding order fulfillment including order discrepancies , delivery delay , customer complaints ensuring prompt resolution & customer satisfaction.
  • Collaborate with cross function department to improve efficiency to maintain proper order status in order to improve areas of improvement.
  • Ensure compliance with company policies , industry regulation and quality standards in all aspects of order fulfillment process
  • Completed customer orders with speed and accuracy.

Risk Management Specialist

Huawei Tech Investment Saudi Arabia CO., LTD
Saudi Arabia, Riyadh
01.2018 - 11.2022
  • Responses to delivery & Project team regarding the ongoing risk, expecting risk in future during the delivery phase & suggesting solutions to mitigate that risks
  • Expertise in developing and implementing risk management strategies, policies, and procedures to avoid the financial business loss
  • Effective financial planning, analyses and reporting including monthly and quarterly SLA and KPI review, Profit variance analysis to forecast or plan for each projects
  • In charge for analyzing financial risks for of Saudi Telecom (STC) projects under Huawei
  • Collaborate with key stake holders , including senior leadership , department heads and external partners to establish risk tolerances, priorities and mitigation plans
  • Investigated and evaluated customers for credit worthiness and potential risk factors.

Contracts Specialist

Huawei Tech Investment Saudi Arabia CO., LTD
08.2014 - 12.2017
  • In charge for the Contract review & drafting Penalty Management for all STC projects
  • Responsible for official contract handover for the projects once new PO received
  • Spent time at project teams visually identifying areas of risk and then recommending protection plans
  • Sending penalty deduction report & offset making once any penalty gets deducted from Invoice
  • Follow up with PDs & PMs to regulate the deduction ratio of penalty and to provide further clarification with Customer
  • Close interaction with Customer (STC WNI team) to check the dependencies, Sending GAP3 Dependency reports
  • Co-ordinate with Project team to take necessary steps in advance to avoid the penalty implied and to close all the GAPs.

Sales Development Manager

HDFC Standard Life Insurance Co
06.2013 - 02.2014
  • Follow-up with team for the Sales Contracts, Product portfolio & Policy documents
  • Assist and coordinate the team in attaining sales targets
  • Provide the sales and administrative support involving efficient handling of top and confidential agreements
  • Preparing sales analysis report, presentation, letters, memos and orders
  • Maintain all the documents and efficient work environment for the team members
  • Coordinate and respond to all requests of internal meetings
  • Assisting Territory Head for his day to day operation
  • Follow Up with customer and team for the required documents
  • Responsible to maintain all documents in a systematic manner & distribute various files to the concern Team members
  • Responsible to provide the accurate sales status reports, presentation and progress to Management per procedure
  • Responsible to follow up and coordinate with the Manager.

Marketing Associate

Fenix Water solutions India PVT LTD Co
08.2010 - 07.2011
  • Analyze industry trend and understand the landscape of other businesses for growth and increase of revenue periodically
  • Leading team with new marketing strategies and explore for new business area
  • Sales planning, offers and promotions, research and prompt decision making
  • Responsible to follow up and coordinate with the FL Sales executives
  • Laying out new strategic goals and achieving them hand to hand
  • Presenting sales and financial growth periodically.

Education

Master of Business Administration (MBA) - Marketing /Human Resource

SNGCE DOMS Kerala, MG University, Kerala
India
03.2011 - 03.2013

Bachelors in Commerce (B.com Taxation) -

Ilahia College of Arts & Science, Mahatma Gandhi University, Kerala, India

Tally , Peachtree , MS Excel - Financial

G - Tec Institute
India
09.2010 - 03.2011

Skills

  • Organizational Skill
  • Communication skills
  • Problem solving
  • Team leadership
  • customer service oriented
  • Analytical skill
  • Adaptability
  • Time management

Personal Information

  • Hobbies: Sports Enthusiast, Travelling, Auto Enthusiast
  • Date of birth: 01/10/1988
  • Nationality: Indian
  • Marital status: Married
  • Visa status: Valid
  • Valid UAE /Saudi /Indian Driving license


Custom

Problem Solving ability, Self-learner, Presentation skill, Team work, English, Malayalam, Hindi

Languages

English
Fluent
Hindi
Intermediate
Arabic
Beginner (A1)
Malayalam
Native

Affiliations

  • Travelling
  • Photography
  • volunteering
  • Music

Accomplishments

    Got award for Making risk Management process for Saudi Telecom projects for Huawei Level A projects for reducing financial loss by 50% after implementing in first year

References

References available upon request.

Timeline

Order Fulfillment Manager

Huawei Tech (UAE) FZ - LLC -DSC
11.2022 - Current

Risk Management Specialist

Huawei Tech Investment Saudi Arabia CO., LTD
01.2018 - 11.2022

Contracts Specialist

Huawei Tech Investment Saudi Arabia CO., LTD
08.2014 - 12.2017

Sales Development Manager

HDFC Standard Life Insurance Co
06.2013 - 02.2014

Master of Business Administration (MBA) - Marketing /Human Resource

SNGCE DOMS Kerala, MG University, Kerala
03.2011 - 03.2013

Tally , Peachtree , MS Excel - Financial

G - Tec Institute
09.2010 - 03.2011

Marketing Associate

Fenix Water solutions India PVT LTD Co
08.2010 - 07.2011

Bachelors in Commerce (B.com Taxation) -

Ilahia College of Arts & Science, Mahatma Gandhi University, Kerala, India

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NASBIN SALIM