NASEEF ABBAS
ABU DHABI,UAE
Summary
Dedicated Asst Manager with 14 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Assistant Manager
Lulu International Travel
Abu Dhabi, UAE
2009.11 - Current
- Sold travel products and tour packages online and offline to potential clients.
- Conducted training sessions to update staff on tourism trends and destinations.
- Collaborated with travel partners in managing bookings and schedules for customers.
- Analysed and prepared reports on travel spend for budget planning purposes.
- Customised corporate travel policies for various client organisations.
- Trained travel consultants to use booking systems, decreasing reservation time.
- Handled complex customer complaints, liaising with partners to provide prompt resolution.
- Negotiated favourable contract terms with partners, reducing travel programme costs.
TRAVEL CUNSULTANT
AIR TRAVEL ENTERPRISES INDIA LTD
KOCHI, INDIA
2007.04 - 2009.10
- Utilised Global Distribution Systems to conduct booking transactions.
- Responded to clients' questions, issues and complaints, thinking creatively to formulate effective solutions.
Education
BBA - FACULTY OF MANAGEMET
RABINDRANATH TAGORE UNIVERSITY
INDIA 2019.12 - 2022.12
IATA CONSULTANT DIPLOMA -
PATRIOT AVIATION COLLEGE
MONTREAL, CANADA 2006.03 - 2007.03
PREE DEGREE -
UNIVERSITY OF CALICUT
INDIA 1999.04 - 2001.04
SECONDARY SCHOOL -
CHENTRAPPINNI HIGH SCHOOL
INDIA 1998.06 - 1999.03
Skills
- Inspiring leadership
- Outstanding customer service
- Sales monitoring
- Target motivated
- Facility management
- Financial risk analysis
- Cost Control
- Staff Management
- Staff supervision
- Operations management
- Employee scheduling
Languages
English
Fluent
Hindi
Intermediate
Arabic
Intermediate
Malayalam
Native
Certification
AMADEUS
GALILEO
SABERE
Timeline
BBA - FACULTY OF MANAGEMET
RABINDRANATH TAGORE UNIVERSITY
2019.12 - 2022.12
Assistant Manager
Lulu International Travel
2009.11 - Current
TRAVEL CUNSULTANT
AIR TRAVEL ENTERPRISES INDIA LTD
2007.04 - 2009.10
IATA CONSULTANT DIPLOMA -
PATRIOT AVIATION COLLEGE
2006.03 - 2007.03
PREE DEGREE -
UNIVERSITY OF CALICUT
1999.04 - 2001.04
SECONDARY SCHOOL -
CHENTRAPPINNI HIGH SCHOOL
1998.06 - 1999.03