Dedicated Asst Manager with 14 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
Lulu International Travel
Abu Dhabi, UAE
11.2009 - Current
Sold travel products and tour packages online and offline to potential clients.
Conducted training sessions to update staff on tourism trends and destinations.
Collaborated with travel partners in managing bookings and schedules for customers.
Analysed and prepared reports on travel spend for budget planning purposes.
Customised corporate travel policies for various client organisations.
Trained travel consultants to use booking systems, decreasing reservation time.
Handled complex customer complaints, liaising with partners to provide prompt resolution.
Negotiated favourable contract terms with partners, reducing travel programme costs.
TRAVEL CUNSULTANT
AIR TRAVEL ENTERPRISES INDIA LTD
KOCHI, INDIA
04.2007 - 10.2009
Utilised Global Distribution Systems to conduct booking transactions.
Responded to clients' questions, issues and complaints, thinking creatively to formulate effective solutions.