NASEEHA

Hospital Administrator

SIMONS EYE HOSPITAL

KUNNAMKULAM, INDIA

11.2024 - Current

Assisted in daily hospital operations: Supported staff coordination and patient flow to ensure smooth facility functioning.
Monitored vital signs: Regularly checked and documented blood pressure, pulse, temperature, and respiration rates, reporting any abnormalities to nursing staff
Maintained patient records: Ensured accurate and confidential handling of patient information.
Participated in compliance activities: Learned and ensured adherence to healthcare regulations and standards.
Contributed to patient satisfaction efforts: Assisted in gathering and analyzing patient feedback to improve services.
Maintained patient hygiene: Assisted with toileting needs and ensured cleanliness to prevent infections.
Provided emotional support: Engaged with patients to offer companionship and alleviate feelings of anxiety or loneliness.
Documented patient information: Accurately recorded patient data and observations in electronic health records (EHR), adhering to confidentiality standards.
Collaborated with healthcare team: Communicated patient needs and concerns to nurses and physicians, contributing to comprehensive care plans.
Insurance Verification & Authorization: Conducted insurance verification for new and returning patients, ensuring coverage details were accurate and up-to-date.
Claims Management: Processed insurance claims, including e-claims, ensuring completeness and accuracy before submission
Billing Coordination: Collaborated with the billing department to ensure timely and accurate billing, addressing any discrepancies promptly.
Documentation & Reporting: Maintained detailed records of insurance interactions and prepared regular reports on claim statuses and departmental performance.
Booked patient appointments, following up to confirm or change date and time.
Managed patient admissions process, ensuring seamless operation.