Nashat (Nash) Hatem
Dubai
Summary
A successful, dynamic, and talented Procurement , Administration, CRE executive with over 15 years' experience in outstanding project planning, execution, monitoring and resource balancing skills. Ability to support multiple simultaneous projects in a large organizational structure.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Head of Procurement and Administration
Dubai National Insurance Company
09.2021 - Current
- Developing and implementing appropriate strategic Procurement, property management and Administration plans and led opportunities to increase value by supporting different stakeholders and improve the ROI.
- Centralized procurement function.
- Developed and implemented procurement policies and procedures to enhance compliance with company standards.
- Participated in ISO 9001 certification process and supported ongoing internal review process as part of the auditor's team.
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
- Increased spend efficiency and maximized achieved savings
- Improved performance of property investment portfolio by more than 46% YOY.
- Supported digital transformation strategy by sourcing right solutions in market such as digital portals for medical and motor products.
Assistant Manager- Procurement
Abu Dhabi National Insurance Company
12.2019 - 09.2021
- Developed and implemented appropriate strategic Procurement plans and led opportunities to increase value and enhance customer experience.
- Led various strategic sourcing activities across the company.
- Developed and provided solutions to different departments across departments.
- Exceeded annual savings achieved in years 2018 and 2019 to reach 11.5m dirhams in Q2 2020 through strategic sourcing activities and active negotiations on existing deals. Further, the 2021 annual savings target was exceeded by Q3.
- Conducted spend analysis to identify cost-saving opportunities.
- Automated the requisition process through the use of existing solutions used by other LOBs.
- Supported various LOBs such as Marketing, Operations, IT, HR, Administration, Motor Insurance, Investments, Engineering Service, and risk management on multiple projects that led to high benefits to the business.
- Implemented Vendor Profile Management to support Procurement and other lines of business by ensuring the capture of the supporting document status.
- Led the selection and delivery of P2P solution (Oracle Cloud)
Corporate Real Estate (CRE) and Procurement Lead
MetLife Gulf
01.2016 - 11.2019
- Developed and implemented appropriate strategic CRE and Procurement plans and lead opportunities to increase value.
- managed different projects in Gulf and MEA.
- developed and provided solutions to different departments across region.
- Conducted spend analysis to identify cost-saving opportunities.
- Initiated cost transformation initiative in Gulf, which highlighted huge operational savings up to 2 million dollars.
- Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
- Led and managed consolidation of Gulf sales offices, which have generated annual savings of 1.5 million dollars over two years
- Designed Vendor Profile Management in-house tool to support the Procurement and other line of Business
- Worked with EMEA team on the implementation project of ARIBA P2P.
Procurement Supervisor
MetLife Gulf
01.2013 - 01.2016
- Successfully led Vendor Management, Administration, and procurement department
- Implemented lean flow process which resulted in 22% annual savings which involved following departments: Dispatch unit, Application Control unit, Mailing Service department, Procurement and Support, telecommunication and Corporate Real Estate
- Implemented new RIM (Record and information Management) policy for Gulf and ME.
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
- Negotiated contracts with suppliers to obtain favorable terms and pricing.
- Analyzed supplier contracts to confirm compliance with company policies and procedures.
- Led sourcing process for new vendors to get quality products and services and mitigate risk.
Administration Supervisor
MetLife Alico Gulf
01.2009 - 12.2012
- Created primary interfaces that assisted in dealing with timelines, coordinating meetings, and all management implementation issues
- Created standard operational procedures and facilitated new employee process
- Presented oral and written progress reports as well as tracking all invoices and other operating expenses
- Redesigned mailing process, which resulted in 60% improvement in TAT and 80% on headcounts.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Maintained personnel records and updated internal databases to support document management.
Administration Officer
Alico AIG Gulf
01.2007 - 01.2009
- Reviewed existing processes and placed new requirements that enhanced all internal processes, resulting in 25% savings
- Created lean process for departments such as sales point consolidation, opening of new offices, office relocations, quality management
- Supervised administration staff and conducted frequent training to ensure that company guidelines were being upheld.
- Managed daily payment processing and drafted related financial documents.
- Processed purchase orders, service contracts and financial reports.
- Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.
Education
MBA - Project Management
Chifley Business School
AustraliaMBA - Business Administration
University of Atlanta
USASkills
- Procurement Category Management
- Strategic planning
- Vendor Negotiations
- Contract Negotiation
- Process Development
- Sourcing Management
- Business & Financial Analysis
- Cost Management
- Real Estate & Facility Management
- Administration Management
Accomplishments
- MetLIfe EMEA wave 2 Trailblazer winner :Issued by MetLIfe · Oct 2012. fixed a broken premium payment notice process that was causing customer dissatisfaction which has dramatically improved the processing time and customer satisfaction levels while reducing cost.
- Consolidation of Metlife offices in UAE and Gulf over a period of 7 years from 2012 to 2019 which resulted in maximizing the value and decreasing the OPEX by 2.8M USD.
- Gained extensive experience through the involvement in various strategic sourcing activities under different categories such as Outsourcing, Professional services, IT, logistics, Marketing, CRE, Facility Management , HR, ESG, etc..
- Led process review and cost management initiatives successfully and achieved tangible results.
- reviewed and drafted new procurement policies and procedures in line with the industry best practices.
- participated in various conferences related to procurement, procurtech, insuretech ,sustainability and represented procurement in one of Dubai Chamber's webinars.
- led the digitization of the manual procurement processes through the implementation of industry leading P2P solutions such as SAP Ariba and Oracle cloud.
Certification
-
Certified Professional Purchasing Manager (CPPM)
-
Certified Purchasing Professional (CPM)
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Head of Procurement and Administration
Dubai National Insurance Company
09.2021 - Current
Assistant Manager- Procurement
Abu Dhabi National Insurance Company
12.2019 - 09.2021
Corporate Real Estate (CRE) and Procurement Lead
MetLife Gulf
01.2016 - 11.2019
Procurement Supervisor
MetLife Gulf
01.2013 - 01.2016
Administration Supervisor
MetLife Alico Gulf
01.2009 - 12.2012
Administration Officer
Alico AIG Gulf
01.2007 - 01.2009
MBA - Project Management
Chifley Business School
MBA - Business Administration
University of Atlanta
-
Certified Professional Purchasing Manager (CPPM)
-
Certified Purchasing Professional (CPM)
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