Nasima Abdul Ghafoor
Ajman
Summary
Skilled in developing and implementing evidence based therapeutic strategies to improve client wellbeing.
Overview
5
5
years of professional experience
Work History
Translator and Interpreter
Dubai Automechanika
Dubai, United Arab Emirates
12.2024 - 12.2024
- Assisted in verbal translations from Turkish to English and Arabic.
- Provided detailed explanations of machinery to visitors.
- Effectively communicated product information and facilitated sales.
Therapeutic Practitioner
Community Housing and Therapy
UK
07.2023 - 11.2024
- Supported individuals with complex mental health needs, including personality disorders, psychosis, and addiction.
- Facilitated therapeutic and psychoeducational group activities to enhance client engagement and recovery.
- Co-produced care plans, risk and safety assessments, and structured formulations.
- Administered medication safely in line with organizational protocols.
- Maintained accurate records, including handovers, medication logs, and outcome measures (ACE, QPR, CORE, DIALOG+).
- Led weekly key work sessions and collaborated closely with families and multidisciplinary teams.
- Managed administrative tasks such as water safety checks and petty cash.
- Committed to professional growth through training and a diploma in relational mental health practice.
Support Worker
Acumen Care Services
UK
07.2022 - 05.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Customer Service Representative
AL Arista
Remote
05.2022 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Cashier
Royal House Restaurant
UAE
08.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Tutor
Preply
Remote
04.2020 - 10.2021
- Delivered remote tutoring sessions on high school and university-level psychology concepts.
- Guided students through practice exercises, addressing questions and providing step-by-step explanations.
- Designed lesson materials such as flashcards, practice quizzes, worksheets, and videos to enhance comprehension and retention.
Education
Master of Science - Clinical Psychology And Mental Health
Swansea University
Swansea, UK 11-2022
Bachelor of Arts - Psychology
Istanbul Bilgi University
Istanbul, Turkey 06-2021
No Degree - Diploma in Relational Practice in Mental Health
Community Housing And Therapy
UK11-2024
Skills
- Exceptional problem-solving abilities
- Strong written and verbal communication skills
- Skilled in documentation and reporting
- Experienced in data management
- Proficient in Microsoft Office Suite
- Certified in First Aid
- Highly organized and punctual
- Outstanding time management capabilities
- Excellent customer service skills
- Trained in the Prevention and Management of Violence and Aggression (MAYBO)
- Assessments and Interventions
Languages
English
Bilingual or Proficient (C2)
Arabic
Advanced (C1)
Urdu
Advanced (C1)
Turkish
Upper intermediate (B2)
Farsi
Advanced (C1)
Uzbek
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Timeline
Translator and Interpreter
Dubai Automechanika
12.2024 - 12.2024
Therapeutic Practitioner
Community Housing and Therapy
07.2023 - 11.2024
Support Worker
Acumen Care Services
07.2022 - 05.2023
Customer Service Representative
AL Arista
05.2022 - 05.2023
Cashier
Royal House Restaurant
08.2021 - 02.2022
Tutor
Preply
04.2020 - 10.2021
Master of Science - Clinical Psychology And Mental Health
Swansea University
Bachelor of Arts - Psychology
Istanbul Bilgi University
No Degree - Diploma in Relational Practice in Mental Health
Community Housing And Therapy