Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

NASIR OSMAN

Operations Coordenator
Dubai

Summary

Versatile Employee successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing sales results.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Operations Coordinator

Sparkling Homes Cleaning Services L.L.C
Dubai
07.2024 - Current
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
  • Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
  • Negotiated contracts with vendors, securing competitive pricing for goods and services.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
  • Contributed to the development of departmental policies and procedures ensuring consistency across the organization.

Sales and Marketing Engineer

AL NATRA GENERAL TRADING L.L
DUBAI
04.2021 - 07.2024
  • Grew sales and boosted profits by approximately 30% in the highly competitive field of chemicals trading.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.

Sales and Marketing Officer

ALRAWAN Marketing Company
Dubai
04.2020 - 04.2021
  • Managed sales promotions and marketing strategies on major social media sites.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Developed strong rapport with customers and created positive impression of business.

Education

Bachelor of Engineering - Civil Engineering

INFRASTRUCTURE UNIVERSITY KUALA LUMPUR
Malaysia
05.2016 - 03.2020

MBA - Business Management

International Business Management Institute
Berlin, Germany
03.2022 - 06.2022

Online Course: E-commerse -

Noor Plus Training Institute
Dubai
06.2022 - 08.2022

Skills

Payroll administration

Inventory oversight

Conflict mediation

Cost reduction strategies

Quality assurance and control

Logistics coordination

Corporate recruiting

Sales strategy development

Pricing strategy

Collaborative mindset

Motivational skills

References

Abdel-rahman Osman 

ALRAWAN CO.LTD/Owner&General Manager Contact Info

rahman@alrawansd.com (+249183480223 )    


jafar Abdelghafar

ALNATRA CO.LTD/Owner&General Manager

Contact info

alnatradubaicompany@gmail.com (+971503550579)


Yasir Ibrahim

General Manager at Sparkling Homes Cleaning Services L.L.C.

Contact Info:

+971566208026

Info@sparklingcleaningsco.com


Timeline

Operations Coordinator

Sparkling Homes Cleaning Services L.L.C
07.2024 - Current

Online Course: E-commerse -

Noor Plus Training Institute
06.2022 - 08.2022

MBA - Business Management

International Business Management Institute
03.2022 - 06.2022

Sales and Marketing Engineer

AL NATRA GENERAL TRADING L.L
04.2021 - 07.2024

Sales and Marketing Officer

ALRAWAN Marketing Company
04.2020 - 04.2021

Bachelor of Engineering - Civil Engineering

INFRASTRUCTURE UNIVERSITY KUALA LUMPUR
05.2016 - 03.2020

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NASIR OSMANOperations Coordenator