Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Executive
Eros Group
12.2022 - Current
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Analyzed past sales data and team performance to develop realistic sales goals.
Retail Sales Associate
Hisense (Tasc Outcrossing LLC.)
12.2021 - Current
Spoke to customers in multiple languages to resolve problems and answer questions.
Enhanced working relationships by participating in team-building activities.
Showcased product features and benefits to drive sales.
Managed customer relationships through consultative sales techniques to attain individual sales goals.
Liaised with customers to determine needs and provide recommendations.
Contacted current and potential clients to promote, upsell and cross-sell products and services.
Participate in continuous product development training.
Closed large sales in line with company targets.
Used Facebook, Instagram and YouTube to promote products and events.
Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.
Managed over 15 customer calls per day to close at least 4 -5 sales per day to achieve desired target.
Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Explained information about quality, value and style of products to influence customer buying decisions.
Assisted customers with product selection and sales, recommending items to increase transaction value.
Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
Addressed customer enquiries and concerns, facilitating decision-making and minimising hesitation.
Promptly greeted and assisted customers, tailoring service and sales style to suit personalised requirements.
Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Analysed sales to identify top-performing products.
Explained product benefits maximising customer engagement while driving sales.
Resolved customer complaints and process issues with proactive problem-solving skills.
Area Retail Sales Manager
Panasonic India Ltd.
01.2018 - 12.2020
Identified and cultivated relationships with prospects to promote product lines and solutions.
Raised customer satisfaction, helping to build lasting relationships with customers.
Educated and guided customers through product use, providing real-time instruction and support.
Increased sales to distributors and retailers, resulting in 40% increase in market share.
Monitored sales team performance and provided effective training to help reach targets.
Independently managed recruitment for sales team, managing matters including reviewing CVs, conducting interviews and hiring talent.
Strengthened profit opportunities by effectively managing time and resources to meet sales objectives.
Planned and executed promotional in store events to increase business and sales revenues.
Created and directed sales team training and development programmes.
Tracked and evaluated weekly sales figures, developing senior leadership reports for targeted action planning.
Negotiated best-possible pricing with distributors and customers to optimise company cost savings.
Secured revenue targets by building successful sales teams, preparing appropriate budgets and implementing strategic action plans.
Generated company growth through market expansion and sales.
Conducted performance reviews and created action plans to drive team improvements.
Channel Sales Manager
Blackberry Smart Phone
03.2015 - 12.2017
Monitored competitors through multi-channel research strategies to best capitalise on market gaps or anticipate changes in customer interests.
Developed innovative marketing campaigns to drive substantial sales.
Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
Implemented seasonal and special discounts, driving customer engagement through promotions.
Tracked sales, click-through rates and conversion rates by marketing campaign for comparison.
Selected, trained and performance-managed staff to handle high workload with ambitious targets.
Leveraged CRM data to send targeted emails designed to increase sales.
Set budget and monitored expenses to run profitable department.
Optimised sales methods to best acquire, develop and retain customers.
Conducted regular market assessments to stay current on trends and maintain readiness for changes.
Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
Analysed sales reports to identify trends and update strategies.
Conducted performance reviews and created action plans to drive team improvements.
Created professional sales presentations to creatively communicate product quality and market comparisons.
Customized promotional strategies to meet needs of different clients, products and services.
Area Mana
Lg Electronics Ltd. (Home Appliances & Led Tv)
01.2011 - 12.2014
Transformed underperforming groups into profitable and productive teams.
Led, trained and coached employees to consistently meet and exceed target KPIs.