Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Nasrin Al Ghaithi

Nasrin Al Ghaithi

AJMAN,UAE

Summary

Dedicated professional with innate ability to manage complex schedules and coordinate high-level administrative tasks seamlessly. Possesses strong organisational and communication skills, ensuring smooth daily operations and effective stakeholder interactions. Offering a strong background in organisational and communication skills. Knowledgeable about managing schedules, coordinating meetings, and supporting daily operations. Ready to use and develop multitasking, problem-solving, and time management skills in the Executive Assistant role. I have also worked as an Airport Customer Service Agent with a knack for creating positive passenger experiences. Solved countless customer issues swiftly and improved satisfaction levels. Helped streamline check-in processes, leading to smoother operations and happier travellers.

Overview

8
8
years of professional experience

Work History

Executive assistant

SMART Web LLC
Sharjah, UAE
12.2019 - 05.2021
  • Improved executive workflow through management of schedules and itineraries.
  • Screened incoming phone calls and relayed detailed messages.
  • Handled confidential documents securely, maintaining privacy and trustworthiness within the firm.
  • Provided exceptional customer service, resulting in increased client satisfaction.
  • Enhanced communication between departments by arranging and coordinating meetings and conferences.
  • Scheduled meetings, conferences and appointments.
  • Booked flights and hotels for domestic and international meetings.
  • Organised master calendar of appointments, operational targets and projects.

Airport Service Agent / check in and Boarding

Emirates Airlines
Dubai, UAE
11.2021 - 03.2024
  • Efficiently check in passengers, ensuring all necessary documents are verified.
  • Handled sensitive situations like flight delays or cancellations tactfully, reducing customer dissatisfaction.
  • Kept updated on flight schedules, providing accurate information to passengers.
  • Provided top-tier customer service to enhance passenger comfort.
  • Checked passports and visas, ensuring compliance with international travel regulations.
  • Assisted passengers with check-in for smooth travel experience.

Nursery Assistant

Flutterbies Day Nursery & Pre-School
Coventry, UK
01.2016 - 01.2018
  • Collaborated with other nursery staff to ensure efficient day-to-day operations.
  • Helped maintain attendance records,guaranteeing accuracy and efficiency.
  • Facilitated outdoor activities, promoting physical health among youngsters.
  • Encouraged good hygiene practices among children, promoting a healthy routine.
  • Assisted in the development of educational programmes to boost children's learning engagement.
  • Promoted a safe and stimulating environment by managing nursery resources effectively.

Education

Bachelor of Arts - Health Studies

De Montfort University

High School Diploma - Health

City College
07.2016

GCSE & A levels -

Barrshill School
Coventry
07.2015

Skills

  • Administrative
  • Operations
  • Aviation
  • Microsoft Word
  • Microsoft Outlook
  • Customer Service
  • Project Management
  • Attention to Detail
  • Communication Skills
  • Problem Solving
  • Team Working
  • Creative

Languages

English

References

References available upon request.

Timeline

Airport Service Agent / check in and Boarding

Emirates Airlines
11.2021 - 03.2024

Executive assistant

SMART Web LLC
12.2019 - 05.2021

Nursery Assistant

Flutterbies Day Nursery & Pre-School
01.2016 - 01.2018

Bachelor of Arts - Health Studies

De Montfort University

High School Diploma - Health

City College

GCSE & A levels -

Barrshill School
Nasrin Al Ghaithi