Nassan Kamoga
Abu Dhabi,UAE
Summary
Dynamic hospitality professional focused on delivering the highest standards customer service with extensive food and beverage knowledge. Works great with service and kitchen teams to meet customer needs. Thinks critically with can-do attitude for successful restaurant operations.
Overview
9
9
years of professional experience
Work history
Service Crew / Production Crew
Golden Bee Food Restaurant LLC (Jollibee UAE)
Abu Dhabi
2022.08 - Current
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Provided personalised customer service fostering loyalty amongst guests.
- Facilitated smooth flow of customers by effectively managing queues during rush hours.
- Attended to customers with friendly and accurate service.
- Maintained cleanliness standards by regularly cleaning and sanitising workstations.
- Managed inventory levels for efficient operations during peak hours.
- Executed daily operation procedures ensuring adherence to company's policies.
Customer Service / Stock Man
Food Circle Restaurant
Dubai
2019.02 - 2020.02
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
Grill Cook
Four Seasons Hotel
Kampala
2017.01 - 2018.12
- Handled kitchen equipment safely reducing workplace accidents.
- Prepared ingredients for efficient service, leading to customer satisfaction.
- Assisted in inventory management to ensure availability of grilling supplies.
- Ensured cleanliness of the grill area, promoting a hygienic work environment.
- Kept work area organised, improving workflow and productivity.
Education
Bachelor’s Degree - Public Administration and Management
UgandaCertificate - Care Giving
Newton Training Center
UAEEssentials Food Safety Training - undefined
UAESkills
- Good Communication
- Attention to Details
- Team Management
- Quality Management
- Interpersonal Skills
- Customer Service
- Conflict Resolution
- Food Safety Management
LANGUAGES
English
Fluent
Luganda
Fluent
Timeline
Service Crew / Production Crew
Golden Bee Food Restaurant LLC (Jollibee UAE)
2022.08 - Current
Customer Service / Stock Man
Food Circle Restaurant
2019.02 - 2020.02
Grill Cook
Four Seasons Hotel
2017.01 - 2018.12
Essentials Food Safety Training - undefined
Bachelor’s Degree - Public Administration and Management
Certificate - Care Giving
Newton Training Center