NASSAR HIJAZI

• Effectively coached team members to reach weekly and monthly sales goals.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Promoted exceptional customer service by engaging clients on sales floor.
• Trained team members in successful strategies to meet operational and sales targets.
• Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
• Promoted exceptional customer service by engaging clients on sales floor

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Established objectives to offer team members clear roadmap to help company achieve overall goals.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Developed strategy to increase sales and drive profits.
• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Supervised day-to-day operations to meet performance, quality and service expectations

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Created employee schedules to align coverage with forecasted demands.
• Kept orderly and accurate accounting records by monitoring sales documentation.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Trained team members in successful strategies to meet operational and sales targets.
• Managed inventory control, cash control and store opening and closing procedures.
• Mentored team members to enhance professional development and accountability in workplace.
• Established objectives to offer team members clear roadmap to help company achieve overall goals.
• Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
• Created Bills of Material from drawings to supply shop with required materials.
• Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
• Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Raised property accuracy and accountability by creating new automated tracking method

• Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
• Submitted reports to senior management to aid in business decision-making and planning.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Created employee schedules to align coverage with forecasted demands.
• Strengthened operational efficiency to remain cost-effective while maintaining quality service.
• Increased employee performance and job satisfaction to strengthen retention and engagement.
• Reviewed sales and gross profit report to assess company efficiency.

Bachelor degree in E‑Business