Summary
Overview
Work History
Education
Skills
Additional Information
Trainingprograms
Internship
References
Languages
Timeline
Generic
Nasser Taher

Nasser Taher

Dubai

Summary

A highly accomplished and self-motivated professional with strong leadership and communication skills with 11+ years' experience in Retail Sales, Aviation and Leading Projects.

Overview

12
12
years of professional experience

Work History

Operations Planning Coordinator

Adnoc Distribution
05.2023 - Current
  • Coordination and Support: Oversee and record inventory, financials, and logistics, while coordinating with all sites and ensuring operational and administrative compliance, and develop processes to smooth running of office
  • Reporting Management: Compile reports on various aspects like projects, HSE, quality, sales, audit, etc
  • From different aviation depots, and assist the DM in creating and tracking performance reports and progress
  • Other Tasks: Oracle details entry for materials and purchase requisitions, other data entry like contracts and staff related.

Depot Supervisor

Adnoc Distribution
05.2022 - 04.2023
  • Stock Management and Planning: advising daily/weekly fuel requirements, ensuring stock, supervising safe and secure operations, tank measuring including losses/gains, and reporting
  • Operations Management: supervising operation of Hydrant system, preparing work plans for manpower/equipment/logistics, monitoring tank status/level/MOVs positions, conducting pipeline integrity check, and entering delivery receipts/flushing forms/re-supply docs/closing stock
  • Quality Control: Checking Fuel Quality Certificates from Refineries or Receipt Terminal as per ADNOC/Aviation Standards, and documentation of receipt/storage/stock control returns/delivery
  • Incident Investigation and Audit: Checking and reporting near misses/potential incidents/Hazards, reporting accidents, and ensuring the adequate precautions are taken on time
  • Maintenance: Keeping the depot in a fully operable condition at all time, and checking Hydrant pumps/fire pumps/hot lines/equipment
  • Other Accountabilities: Budgets, innovation and improvements, and communications.

Station Manager

Adnoc Distribution
04.2020 - 04.2022
  • Operational Management: Plan and manage all aspects of the day-to-day operations including managing staff and station resources, organizing schedules, station's maintenance, managing incidents, and auditing stock/cash
  • Station Targets: Continuously follow profitability and revenue targets to ensure alignment with business plans
  • Station's Layout: Ensure the branding and standards of the station's layout are aligned with the standard design of retail outlets
  • Promotions and Advertising: Implement the promotional activities with the advertising & branding section for organizing sales and service promotion activities
  • Internal and External Communications: Internal with Retail teams, Operations, Maintenance teams, Finance and external with Customers and Government authorities
  • Customer Service: Promote an appropriate sales and service culture which exceeds customer expectations in a cost-effective manner
  • Relationships: Manage the effective key business relationships with all relevant external/internal entities with the highest standards of business ethics
  • Budgets: Provide input for preparation of the budget and monitor the expenses
  • Innovation and Improvement: Design and implement new tools/techniques and improve the existing ones to enhance the quality and efficiency of operational processes
  • Reporting: Provide input and write reports.

Station Superintendent

Adnoc Distribution
08.2013 - 02.2020
  • Overall Station Management: Includes regulation and safety implementation, merchandising, cash and daily banking, maintenance and stock
  • Staff supervision: Organize schedule, attendance/leaves and tasks
  • Customer Service: Review operational standards and quality of customer service and ensure to support and offer a pleasant experience
  • Daily and monthly Reporting: Provide the management with all inputs
  • Additional Tasks: Worked as a trainer for Adnoc Flex (3 months), joined the Lube Department as an auditor (1 year), and Supported OBS in monitoring and increasing sales (6 months)

Intern

Emirates Airlines
05.2012 - 06.2012
  • Supported the IT team in maintaining hardware, software and other systems
  • Involved in troubleshooting issues and providing technical support
  • Involved in cybersecurity, programming, and data management.

Education

Diploma - Information Technology Networking

Higher Colleges of Technology

High school diploma - Art stream

Hamdan Bin Rashid School

Skills

  • Excellent knowledge of Microsoft Office Word, Excel, and PowerPoint
  • Oral and written communication skills

Additional Information

Leadership capabilities, Highly organized with Strong attention to details

Trainingprograms

  • Supervisory Skills
  • Personal Core Competencies
  • Technical Report Writing
  • Safe Work Permit Procedure
  • Basic Fire Fighting
  • Quality Management Systems
  • Advanced Excellence Customer Service, Problem Solving and Decision Making
  • Tomooh Training Program: a customized frontline leadership program developed in collaboration with the Higher Colleges of Technology to train cadres to assume leadership positions.

Internship

Intern IT Department, Emirates Airlines, 05/2012 - 06/2012, Supported the IT team in maintaining hardware, software and other systems., Involved in troubleshooting issues and providing technical support., Involved in cybersecurity, programming, and data management.

References

Available upon request

Languages

Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Operations Planning Coordinator

Adnoc Distribution
05.2023 - Current

Depot Supervisor

Adnoc Distribution
05.2022 - 04.2023

Station Manager

Adnoc Distribution
04.2020 - 04.2022

Station Superintendent

Adnoc Distribution
08.2013 - 02.2020

Intern

Emirates Airlines
05.2012 - 06.2012

Diploma - Information Technology Networking

Higher Colleges of Technology

High school diploma - Art stream

Hamdan Bin Rashid School

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Nasser Taher