Nasser Al Taji
Abu Dhabi
Summary
A skilled Professional Consultant boasting over 17 years of experience in management consultancy, operations, human capital, and strategic planning. Possessing a proven track record in developing and implementing management systems in accordance with standardized international frameworks and best practices.
Honored to have contributed to management systems certification audits for prestigious UAE government entities, including GCAA, Dubai Police, and RAK Police during a successful auditing career.
A subject matter expert in renewable energy, water desalination technologies, and future cities research, demonstrating a commitment to innovation and sustainable development.
Exhibiting strong hands-on experience in information security, with expertise spanning from gap assessments to the development and implementation of ISO 27000 standards. Proficient in addressing cybersecurity, data privacy, and protection directives to ensure a secure and compliant digital environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sr. Managment Consultant
Talal Abu Ghazaleh International & Co.
04.2022 - Current
- Client Management: Building and maintaining strong relationships with clients, understanding their needs, and acting as their primary point of contact.
- Strategy Development: Analyzing business challenges, identifying areas of improvement, and devising strategic solutions to enhance organizational performance.
- Project Management: Overseeing project implementation, ensuring timely completion, and monitoring progress through regular updates and communication.
- Team Leadership: Leading and mentoring consultants and junior team members, providing guidance, support, and feedback to ensure project success.
- Business Analysis: Conducting in-depth assessments of client organizations, identifying strengths, weaknesses, opportunities, and threats (SWOT analysis), and developing recommendations for improvement.
- Change Management: Designing and implementing change management initiatives to help organizations adapt to new strategies, processes, and technologies.
- Risk Management: Evaluating potential risks associated with proposed strategies and offering solutions to mitigate those risks.
- Training and Development: Developing and delivering workshops, seminars, and training sessions to enhance the skills and knowledge of both clients and internal team members.
- Performance Measurement: Establishing key performance indicators (KPIs) and monitoring progress against these benchmarks to evaluate the success of implemented strategies.
- Reporting and Communication: Regularly updating clients on project progress, presenting findings, and offering recommendations to senior executives and stakeholders
Management System Certification Lead Auditor
S.G.S. Gulf Limited
05.2016 - 04.2022
- Conducting Audits: Perform comprehensive audits for ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001 (Occupational Health and Safety), ISO 27001 (Information Security), ISO 22301 (Business Continuity), ISO 44001 (Collaborative Business Relationships), ISO 10001-10004 (Customer Satisfaction and Complaints Handling), and other relevant standards.
- HR Governance Compliance: Assess human resource practices and procedures against ISO standards to ensure ethical and effective management.
- Knowledge and Innovation: Evaluate organizations' knowledge management and innovation processes against ISO standards, fostering continuous improvement and creativity.
- Risk Management: Review and assess organizations' risk management practices, including enterprise risk management and COSO controls, to ensure compliance with relevant standards and industry best practices.
- Pre-Audit Preparation: Assist organizations in preparing for audits by identifying gaps in their management systems and providing guidance on necessary improvements.
- Audit Reporting: Document audit findings, providing clear and concise reports outlining areas of non-compliance and opportunities for improvement.
- Verification of Corrective Actions: Follow up with organizations to verify that corrective actions have been implemented as required.
- Training and Awareness: Train and mentor internal audit teams, ensuring they have the necessary knowledge and skills to perform effective audits.
- Continuous Improvement: Promote a culture of continuous improvement within organizations by providing guidance on best practices and industry trends.
- Maintaining Professional Competence: Stay updated on the latest developments in ISO standards, risk management, and related fields, ensuring professional competence and credibility.
QHSE Engineer
Xtramix Concrete Solutions Group of Companies - Al Jaber Group, Abu Dhabi, UAE
01.2014 - 05.2016
- As QHSE Engineer, involvement in safeguarding production processes through safety, quality, and environmental compliance is crucial. Primary tasks include:
- Quality Management: Establish and maintain strong quality management systems ensuring product excellence and adherence to industry standards.
- Health and Safety: Implement company safety policies and guidelines to minimize workplace accidents and injuries.
- Environmental Compliance: Oversee manufacturing process's environmental impact, complying with relevant laws and best practices.
- Risk Assessment: Evaluate potential hazards regularly and implement controls to reduce risks.
- Auditing and Inspection: Perform consistent audits and inspections, confirming QHSE compliance and legal adherence.
- Training and Awareness: Develop and conduct QHSE training, fostering employee understanding of safety, health, environment, and quality matters.
- Incident Investigation: Examine accidents, identify root causes, and implement corrective actions to prevent recurrence.
- Documentation and Recordkeeping: Maintain accurate records of QHSE activities, ensuring essential documents are readily available for review.
- Performance Monitoring: Define and assess key performance indicators (KPIs) to measure QHSE management system effectiveness and identify improvement areas.
- Continuous Improvement: Continuously enhance QHSE management system, fostering culture of excellence and maintaining compliance with ever-changing industry standards.
Electrical Maintenance Engineer
Xtramix Group of Companies - Al Jaber Group
03.2013 - 12.2013
- Electrical Maintenance Engineer Supervisor responsible for designing and preparing cabling and required utility interconnections for mobile concrete batching plants
- Supervising the erection of concrete batching plants and required utilities
- Preventive and breakdown maintenance reporting at the workshop
- Gained Skills: Engineering CAD for power cabling and selection of utilities, QHSE aspects of concrete batching plant erection processes
Co-Founder
Khazanti.com
06.2012 - 02.2013
- Production Scheduling and Planning: Organizing and managing image uploading batches for the website.
- Content Creation and Review: Preparing and reviewing descriptions and content for displayed items on the portal.
- Digital Media Marketing: Implementing digital marketing strategies to promote the brand and products.
- Customer Happiness and Support: Assisting the call center in handling social media responses and influencing promotions on Facebook and other social media platforms.
- Dispute Resolution: Addressing and resolving issues related to the quality of returned products.
- Store Team Support: Assisting with tracking and stocktaking in storage areas.
- User Experience(UX) improvement IT Management Consultancy: Collaborating with the web development team to improve brand management and process engineering.
Business Devlopment Executive
Buthour Technologies
10.2011 - 06.2012
- Engaged in presales engineering by drafting technical and financial proposals for clients in the cloud computing and virtual machine sector
- Conducted client visits to understand their needs and pain points, providing tailored disaster recovery solutions and assisting in the selection of appropriate cloud computing models (private, public, or hybrid)
- Managed the tendering process, including communication of RFIs and submission of comprehensive technical and financial proposals
- Acquired strong knowledge in the configuration and management of virtual machines, disaster recovery solutions, well-architecture approaches, vaulting, data classification, and green storage technologies (Zenith InfoTech USA)
- Gained hands-on experience in the configuration and administration of BDR-G12 by Zenith Infotech (video demonstration)
- Training & Marketing Products:
- Developed expertise in marketing and promoting TigerCloud, a private cloud computing solution based on Intel® Xeon® E3 processors
Carriers Relations VOIP Sr Engineer
Digital Destinations Licensed VOIP provider
10.2010 - 06.2012
- Carrier Relationship Management: Develop and maintain strong relationships with carriers, negotiating rates and contracts to ensure that high-quality services are provided at competitive prices.
- VOIP Traffic Management: Monitor and analyze wholesale VOIP traffic, ensuring optimal performance and identifying areas for improvement. Implement and adjust smart routing approaches to maintain high TDM VOIP routes and VOIP termination.
- Traffic Forecasting and Planning: Forecast traffic volumes, identifying potential capacity issues and working with carriers to ensure adequate capacity is available to meet demand.
- Rate and Contract Negotiation: Collaborate with carriers to negotiate the best possible rates and contract terms for wholesale VOIP traffic, ensuring cost-effectiveness and service quality.
- Performance Monitoring and Reporting: Monitor carrier performance, ensuring that agreed-upon service levels are met and that any issues are promptly addressed. Produce regular reports on carrier performance and traffic management for internal stakeholders.
Engineering HoD
Al Aqasi Telecommunications Licensed VOIP carrier by TRA Jordan
08.2007 - 10.2010
- · Team leadership for a group of 4 IT engineers, assigning tasks and scheduling for smart routing, troubleshooting, and network administration
- · VOIP carriers relations consultant and Cisco Voice routing/soft switching engineering administrator
- · Linux administrator within the core soft switching setup to maintain load balancing of terminated voice over IP traffic
- · Network security: Access control and privilege management administration
- · Soft switching operations including smart routing for cost effectiveness and higher profitability
- · Quality of voice control, random quality assurance testing on terminated calls to legal TDM VOIP to TDM termination through Jordanian Telecommunication network main operator
IP Telephony Solutions Engineer
Al Aqsasi Telecommunications - VOIP Licensed service provider by Jordanian Telecom Authority)
05.2006 - 08.2007
- IP Telephony solutions consultation and PABX replacement with IP-based programmin
- Pre-sales engineering and drafting technical proposals to determine scalability and installation requirements of the selected IP telephony solution
- 3-Hands-on experience with smart VOIP interconnections and deployment to save on traditional PABX international phone bills
Applications Engineer - Quality Assuarnce Analyst
Aspire Services Jordan HQ
03.2005 - 04.2006
- Software testing expertise: Conducting comprehensive testing of software applications, including manual and automated testing, to ensure product quality and reliability.
- UML Flowcharts Proficiency: Developing, maintaining, and updating UML flowcharts to effectively communicate system processes and functionality to the development team and stakeholders.
- Bug reporting techniques: Identifying, reporting, and tracking software defects using bug reporting tools to ensure timely resolution and improve product performance.
- Continuous improvement mindset: Actively contributing to the continuous improvement of testing processes, methodologies, and tools to enhance overall product quality.
- Analytical skills: Evaluating system requirements, identifying potential issues, and providing data-driven recommendations for improvements.
- Communication skills: Collaborating with cross-functional teams, effectively conveying technical information to both technical and non-technical audiences, and promoting a collaborative work environment.
Education
Bachelor of Science - Electrical Engineering
School of Engineering
Amman Jordan02.2005
Skills
- Analytical and Critical Thinking
- Critical Thinking
- Self-Motivated
- Problem-Solving
- Flexible and Adaptable
- Written Communication
- Data Entry
- Training and Development
- Organization and Time Management
- Cultural Awareness
Certification
- ISO, IRCA - 4 Days Lead Auditor ,certfied with successful exam completion on the followings Standards :
- ISO 9001:015
- ISO 14001:2015
- ISO 45001:2018
- ISO 27001:2013 (ISO 27001:2022 transition)
- Certified IGC NEBOSH completed IGC1,IGC & IGC3 with destination in total examination results.
- Certified CCNA
- Certified Block Chian and hyperledger fundamentals
- Certified CHRP/CHRME
- Certified Carbon Capture - Edinbrough University
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Italian
Elementary (A2)
Timeline
Sr. Managment Consultant
Talal Abu Ghazaleh International & Co.
04.2022 - Current
Management System Certification Lead Auditor
S.G.S. Gulf Limited
05.2016 - 04.2022
QHSE Engineer
Xtramix Concrete Solutions Group of Companies - Al Jaber Group, Abu Dhabi, UAE
01.2014 - 05.2016
Electrical Maintenance Engineer
Xtramix Group of Companies - Al Jaber Group
03.2013 - 12.2013
Co-Founder
Khazanti.com
06.2012 - 02.2013
Business Devlopment Executive
Buthour Technologies
10.2011 - 06.2012
Carriers Relations VOIP Sr Engineer
Digital Destinations Licensed VOIP provider
10.2010 - 06.2012
Engineering HoD
Al Aqasi Telecommunications Licensed VOIP carrier by TRA Jordan
08.2007 - 10.2010
IP Telephony Solutions Engineer
Al Aqsasi Telecommunications - VOIP Licensed service provider by Jordanian Telecom Authority)
05.2006 - 08.2007
Applications Engineer - Quality Assuarnce Analyst
Aspire Services Jordan HQ
03.2005 - 04.2006
Bachelor of Science - Electrical Engineering
School of Engineering
- ISO, IRCA - 4 Days Lead Auditor ,certfied with successful exam completion on the followings Standards :
- ISO 9001:015
- ISO 14001:2015
- ISO 45001:2018
- ISO 27001:2013 (ISO 27001:2022 transition)
- Certified IGC NEBOSH completed IGC1,IGC & IGC3 with destination in total examination results.
- Certified CCNA
- Certified Block Chian and hyperledger fundamentals
- Certified CHRP/CHRME
- Certified Carbon Capture - Edinbrough University
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