Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Nabirah Nassuuna

Nabirah Nassuuna

Dubai

Summary

Experienced receptionist and administrator dedicated to supporting office operations. Successfully managed schedules, coordinated meetings, and handled correspondence over the past three years. Seeking a challenging role to leverage exceptional organizational skills and contribute to a dynamic work environment.

Overview

7
7
years of professional experience

Work History

Receptionist

02.2022 - 07.2024
  • Facilitate seamless front desk operations,such as greeting visitors,handling incoming calls and managing correspondence with stakeholders
  • Enhance customer experience through attentive service,timely resolution of inquiries and effective communication,handling upto 30 clients interaction daily
  • Assisted in preparation and processing of monthly billing statements ,reducing billing discrepancies by 10%.

SALES ASSISTANT

PWG GROUP
05.2021 - 08.2021
  • Achieved 20% monthly sales by employing effective negotiation techniques.hence increasing on my sales
  • Implemented a consultative selling approach resulting in a improvement in deal closing ratios
  • Consistently met and exceeded weekly call quotas,averagingoutbound calls daily with a 15% conversion rate.

ADMINISTRATIVE ASST

02.2017 - 12.2020
  • Suppoeted a team of 15 by managing administrative duties,including documentation,filing,and internal communications,improving team efficiency
  • Scheduled and coordinated appointments for senior management optimizing their calendars ensuring punctuality
  • Managed front desk during peak hours,greeting and directing over 30 visitors daily
  • Answered and directed a high volume of incoming calls daily ,ensuring seamless communication within the office
  • SKILL
  • Attention to details Multitasking Team work
  • Phone etiquette Customer service
  • Communication Computer efficiency.

Education

Community - psychology

Marketers University
Uganda

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry

Additional Information

  • ACHIEVEMENT/TASKS Achievements/Tasks Achievements/Tasks

Timeline

Receptionist

02.2022 - 07.2024

SALES ASSISTANT

PWG GROUP
05.2021 - 08.2021

ADMINISTRATIVE ASST

02.2017 - 12.2020

Community - psychology

Marketers University
Nabirah Nassuuna