Summary
Overview
Work History
Skills
Additional Information
Languages
Timeline
Generic

Natalia Starikova

Bratislava

Summary

Experienced Senior Accountant successful at cultivating effective working relationships at all levels while driving improvements to budget administration, expense tracking and forecasting of future financial needs. Proven track record of performing work ethically while maintaining integrity of all financial data. Detail-oriented Senior Accountant focused on improving company financial operations and streamlining processes using effective leadership, planning and decision-making abilities. Knowledgeable senior accounting professional offering [Number] years of experience in financial operations. Strategic business leader, communicator and people manager.

Overview

3
3
years of professional experience

Work History

Lead Accountant

Citi Administration
06.2008 - 06.2008
  • Streamlined financial reporting processes by implementing automated systems and reducing manual data entry.
  • Enhanced accuracy of financial statements through thorough review and analysis, identifying discrepancies and resolving issues promptly.
  • Contributed to successful audits by maintaining organized records and providing timely support to external auditors.
  • Improved cash flow management through accurate forecasting, enabling informed business decisions.
  • Oversaw accounts payable and receivable functions, ensuring timely processing of invoices and collections for healthy vendor relationships.
  • Assisted with budget preparation by analyzing historical trends and providing input on future projections.
  • Reduced month-end closing timeframes by developing efficient procedures for reconciliations and journal entries.
  • Supported executive decision-making with detailed financial analyses, including variance explanations and trend identification.
  • Collaborated cross-functionally to develop internal controls, enhancing the overall effectiveness of risk management efforts.
  • Ensured compliance with relevant tax laws by staying current on regulations, filing accurate returns in a timely manner, and addressing any issues as needed.
  • Optimized financial operations by conducting regular process reviews, identifying inefficiencies, recommending improvements, and leading implementation efforts.
  • Safeguarded company assets through diligent monitoring of expenses against approved budgets, flagging potential overages or irregularities for further investigation.
  • Facilitated effective communication among finance team members by fostering a collaborative work environment focused on achievement of common goals.
  • Increased transparency in financial reporting by creating user-friendly reports tailored to different stakeholder groups within the organization.
  • Participated in strategic planning initiatives that involved input from multiple departments across the organization.
  • Coordinated with external tax advisors to ensure proper tax planning and compliance efforts were in place.
  • Prepared monthly journal entries and reconciliations.
  • Completed year-end closing processes with controllers and external auditors.
  • Reconciled accounts and created documents for monthly closure procedures.
  • Reviewed documents and accounts for discrepancies and resolved variances.
  • Updated general ledger with latest entries.
  • Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
  • Reconciled balance sheets and streamlined best practices for balance sheet processes.
  • Reviewed budgets and communicated discrepancies to senior management.
  • Expedited payroll and invoicing by streamlining billing systems.
  • Assisted in upgrade and conversion of in-house financial systems.

Hotel Supervisor

Hotel Дружба
10.2005 - 11.2006
  • Enhanced guest satisfaction by implementing personalized services and catering to individual needs.
  • Reduced guest complaints by ensuring consistent delivery of high-quality services throughout the hotel.
  • Streamlined front desk operations for increased efficiency and improved check-in/check-out processes.
  • Collaborated with housekeeping staff, maintaining immaculate rooms and public spaces to exceed guest expectations.
  • Oversaw inventory management, minimizing waste and optimizing cost control measures.
  • Led training sessions for new hires, fostering a positive work environment that emphasized teamwork and communication.
  • Increased customer retention through exceptional service and timely resolution of issues.
  • Managed hotel reservations, coordinating with various departments to ensure seamless guest experiences from arrival to departure.
  • Implemented up-selling strategies at the front desk, contributing to revenue generation efforts.
  • Developed strong relationships with local businesses and event organizers, promoting hotel services and driving referral bookings.
  • Monitored budget expenditures closely, identifying areas for cost-saving initiatives without compromising service quality or guest satisfaction rates.
  • Cultivated a professional atmosphere among staff members by enforcing adherence to company policies and procedures.
  • Supervised maintenance projects within the hotel premises ensuring timely completion within budget constraints.
  • Collaborated closely with management, reporting on departmental performance and providing strategic recommendations for improvement.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Supervised team of [Number] front desk agents and helped to resolve issues arising during shifts.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Analyzed and evaluated business data to identify opportunities for improvement.
  • Prepared monthly resort audits for review.
  • Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
  • Oversaw day-to-day operations of [Number]-room hotel with staff of [Number] employees.

Specialist

Hotel Дружба
03.2005 - 10.2006
  • Increased customer satisfaction by efficiently managing reservations and addressing guest inquiries.
  • Streamlined booking processes for improved efficiency, handling high volumes of calls and online bookings.
  • Ensured accurate record keeping for all reservations, minimizing errors and facilitating smooth check-in procedures.
  • Handled guest complaints professionally, resolving issues quickly to retain positive guest relationships.
  • Enhanced customer loyalty by delivering personalized recommendations for room types, packages, and amenities.
  • Collaborated with sales teams to promote special offers and upsell additional services to guests during reservation process.
  • Supported revenue management strategies by monitoring competitor pricing and recommending adjustments as needed.
  • Improved communication between departments by serving as a liaison between reservations, front office, housekeeping, and other hotel functions.
  • Strengthened relationships with travel agents by assisting them in making reservations on behalf of their clients and promoting hotel offerings that best suited their needs.
  • Participated in regular meetings with hotel management to discuss performance metrics and areas for improvement within the reservation department.
  • Managed group bookings effectively while coordinating rooming lists, special requests, billing arrangements for corporate events or large parties.
  • Maintained a high level of knowledge about hotel facilities, services, and local attractions to enhance guest experience during the reservation process.

Skills

  • Variance Analysis
  • Month-End Closing
  • Accounts Payable Management
  • ERP System Proficiency

Additional Information

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Languages

English
Intermediate (B1)

Timeline

Lead Accountant

Citi Administration
06.2008 - 06.2008

Hotel Supervisor

Hotel Дружба
10.2005 - 11.2006

Specialist

Hotel Дружба
03.2005 - 10.2006

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Natalia Starikova