Natasha Goswami
Dubai,UAE
Summary
Driven professional with keen ability to manage and coordinate executive tasks, ensuring seamless operations. Demonstrates strong communication and organisational skills, with proven track record in project management and stakeholder engagement. Poised to contribute to strategic initiatives and drive operational success.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Business development and customer care executive
ASTER DM HEALTHCARE, DUBAI
04.2021 - 01.2026
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Upheld confidentiality requirements and regulatory compliance guidelines for high profile cases.
- Partnered with other healthcare professionals to create and implement individualized care plans for patients in various unit.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Offered administrative support to the management team resulting in enhanced operations.
- Streamlined processes with proactive problem-solving abilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Conducted comprehensive risk assessments, ensuring company stability and growth.
Front Office Associate
Citymax Hotels Bussiness Bay, Dubai
03.2020 - 03.2021
- Processed and prepared documents such as business or government forms and expense reports.
- Planned and booked travel arrangements and venues for company events.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
- Maintained office supply stock to control shrinkage and prevent overstocking.
- Collected, counted and disbursed money and performed basic bookkeeping to complete banking transactions.
Education
Bachelor of Science - Hotel Management
RIG INSTITUTE
Greater NoidaSkills
- Records management
- Executive decision-making
- Strategic marketing campaigns
- Strategic visioning
- Corporate social responsibility
- Influential communication
- Negotiation mastery
- Leadership proficiency
International Tennis Federation recognized tennis coach
Experianced as a ITF certified coach in reputed 24 SAPL tennis academy for more than 2 years
Certification
KHDA certified advance excel and powerpoint user
Timeline
Business development and customer care executive
ASTER DM HEALTHCARE, DUBAI
04.2021 - 01.2026
Front Office Associate
Citymax Hotels Bussiness Bay, Dubai
03.2020 - 03.2021
Bachelor of Science - Hotel Management
RIG INSTITUTE