Hi, I’m
NATHALIA YENIFFER SALAZAR ROJAS
Dubai,UAE
Summary
7 years of experience in boutique in Italy.
I'm dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.
Overview
11
years of professional experience
Work history
Hugo BossDubai, U.A.E.
Sales Assistant
08.2023 - Current
Job overview
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Worked energetically to maintain efficient operations during peak trading hours.
- Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
- Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Collaborated with sales managers to meet target quotas.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
La PerlaFlorence, Italy
Sales Assistant/retail Sales Associate
08.2015 - 04.2023
Job overview
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Built rapport with customers by offering friendly knowledgeable and supportive customer service.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Maximised sales, advising customers of promotions and sales.
- Increase sales by 6% within the first 2 months on the job.
- Create a welcoming and friendly environment.
- Train new hires.
- Interacted with customers whilst scanning and packing items, personalising shopping experience.
- Recommended new products and upcoming event to customers.
- Responded accurately and professionally to all customer queries
- Updated customer database on a daily basis.
- Learned the basics of retail, including stocking, inventory, cash handling and POS computer systems.
- Opened and closed store independently when needed.
- Operated cashier stand to help customers efficiently and processed reward cards to benefit customers when appropriate.
- Maintained sales report and met monthly quotas.
- Maintained and operated store during manager's absence.
- Completed weekly prices changes and assisted in inventory control.
- Create attractive merchandise displays with strategic product placement that attracted customers into the store maximizing purchase.
I- MODEL AGENCYFlorence, Italy
Hostess
08.2012 - 04.2015
Job overview
- Handled customer complaints with empathy and composure.
- Proactively participated in meetings and helped create new practises.
- Answered calls, responded to emails and spoke with clients face-to-face.
- Accurately handled large ammounts of money on the cash register.
- Helped management to identify workflow issues and find solutions.
- Pitched ideas on how to improve performance and efficiency.
- Consistently met my short and long- term targets.
Education
Italian Academy of Digital MarketingDubai/ Italy
Digital Marketing from Social Media Manager Specialist
/2023
Skills
- Comunication skills
- Ability to stay focused under stress and multitask conflicting priorities
- Capacity to identify areas for improvements where sales can be increased
- Active selling
- Passion and profesionality
- Team working
- Energetic self-starter
- Outgoing and enthusiastic
- Self-motivated
- Achieve my best KPIs
- Friendliness & empathy
- Inventory procedures and POS transactions
- Visual merchandising strategising
Interests
I'm a proactive person and I have a lot of hobbies like running, dancing and reading personal growth books.
I like to improve myself everyday and achieve my goals short and long term.
Languages
Italian
Native
Spanish
Native
English
Advanced
Timeline
Sales Assistant
Hugo Boss
08.2023 - Current
Sales Assistant/retail Sales Associate
La Perla
08.2015 - 04.2023
Hostess
I- MODEL AGENCY
08.2012 - 04.2015
Italian Academy of Digital Marketing
Digital Marketing from Social Media Manager Specialist
/2023
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