Nathan Kamanu
Dubai
Summary
Detail-oriented and organized Shop assistant with hands-on experience in the luxury retail industry, known for maintaining high standards of inventory accuracy, visual stock presentation, and back-of-house organization. Proven ability to manage stockroom operations efficiently, support seamless product flow to the sales floor, and work collaboratively with sales and management teams to uphold brand image and customer satisfaction. Adept at handling high-value merchandise with care and confidentiality, ensuring timely stock replenishment, and adhering to security and company protocols. Committed to excellence, punctuality, and delivering behind-the-scenes support that enhances the overall customer experience.
Overview
8
8
years of professional experience
Work History
Shop Assistant
Al Tayer insignia
11.2023 - Current
- Receiving, unpacking, and organizing merchandise deliveries.
- Ensuring accurate stock counts and update inventory systems.
- Tagging, labeling, and store merchandise neatly in the stockroom.
- Monitoring inventory levels to prevent shortages or overstock.
- Maintaining a clean, organized, and efficient stockroom.
- Following the brands guidelines for product handling and storage.
- Supporting visual merchandising team in refilling/replenishment the sales floor with products as needed.
- Responding quickly to sales associate requests for items from the back stock.
- Understanding luxury product categories, materials, and styling.
- Assisting sales staff by locating specific high-value items for clients segregating items for reservations waiting for customer confirmations.
- Handling merchandise with extreme care to maintain luxury standards.
- Monitoring for any discrepancies or damaged/missing items.
- Following strict protocols to reduce theft, damage, or loss by ensuring all stocked items have right barcodes and security tags.
- Supporting audits and stock checks manually.
- Occasionally assisting on the sales floor during high traffic periods.
- Providing back-end support to ensure seamless customer experiences.
- Communicating closely with sales associates, visual merchandisers and managers.
- Supporting the preparation of promotional events, sales, and new launches.
Team leader/Technician
Al shirawi facilitates management
03.2020 - 09.2023
- Allocated daily tasks, ensure work is completed on time, and monitor team performance.
- Stockroom layout optimization.
- Loss prevention & shrinkage control.
- Barcode scanning, cycle counts & stock audits.
- Handling returns, exchanges, and inquiries.
- Upselling and cross-selling support.
- Stock receiving, quality control, labeling, and organization.
- Provided technical guidance and on-the-job training to junior technicians.
- Carried out preventive and corrective maintenance on electrical systems (lighting, power distribution, control panels, etc.).
- Promoted safety practices within the team, including use of PPE and safe working procedures.
- Prepared maintenance schedules, reports, and job completion records.
- Coordinated with other FM departments (HVAC, mechanical, civil) for integrated facility operations.
- Provided technical input during audits, inspections, and project planning.
- Implemented best practices to reduce downtime and improve operational efficiency.
Sales assistant
Naivas Supermarket's
01.2018 - 12.2019
- Greeted and assisted customers in a friendly, professional manner to enhance shopping experience.
- Provided detailed product information and recommended suitable options to customers.
- Maintained clean and organized sales floor to ensure an inviting shopping environment.
- Processed sales transactions accurately using cash registers or point-of-sale systems.
- Restocked shelves and display areas to ensured product availability and visual appeal.
- Handled customer inquiries and resolved complaints promptly to ensure satisfaction.
Education
Diploma in Business Administration - undefined
Alison
03.2023
A craft certificate - Electrical and Electronics engineering
Kiambu institute of science and technology
11.2017
Kenya Certificate of Secondary Education - undefined
Ruai boy's secondary school
11.2014
Skills
- Inventory control & stock replenishment
- Stock receiving, labeling, and organization
- Stockroom organization
- Replenishment & floor support
- Product knowledge
- Loss prevention
- Customer service support
- Team collaboration
- Attention to detail
- Problem-solving
- Time management & multitasking
- Communication & interpersonal skills
- Adaptability in fast-paced environments
- Professionalism and customer-focused mindset
Hobbies and Interests
- Community volunteering
- Playing Volleyball
Timeline
Shop Assistant
Al Tayer insignia
11.2023 - Current
Team leader/Technician
Al shirawi facilitates management
03.2020 - 09.2023
Sales assistant
Naivas Supermarket's
01.2018 - 12.2019
Diploma in Business Administration - undefined
Alison
A craft certificate - Electrical and Electronics engineering
Kiambu institute of science and technology
Kenya Certificate of Secondary Education - undefined
Ruai boy's secondary school
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