Summary
Overview
Work History
Education
Skills
Education Certifications
Professional Summary
Personal Information
Timeline
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Nathan Kamanu Macharia

Nathan Kamanu Macharia

Dubai

Summary

Detail-oriented and disciplined shop assistant with a proven track record at Bloomingdale's. Skilled in inventory management and dedicated in ensuring exceptional customer satisfaction. Seeking a competitive and challenging environment to further contribute to your organization and advance my career. Excited to bring expertise and passion for delivering top-notch service to a dynamic team.

Overview

7
7
years of professional experience

Work History

Shop Assistant

Al Tayer Insignia
11.2023 - Current
  • Receiving the items from the loading bay, checking the bill of landing to confirm items quantity as well as the ensuring the items descriptions are matching and reporting any discrepancies to the manager on duty. After confirming the received shipments , take to the relevant stockrooms and arrange as per brands guidelines.
  • Ensuring that all the items have the correct barcode and security tag that’s the items for display and the one we are stocking in the stockrooms
  • Helping customers to take purchased items to there cars.
  • Merchandising the tills with POS material daily with shopping bags, credit card slip holders, and clear the used security tags from the tills
  • Ensuring all housekeeping, safety, security and healthcare measures are followed inside the store to avoid any accidents.
  • Ensuring that the stockrooms areas are arranged as per the brands to ease the means of looking for items
  • Preparing and packing all ready-to-be-shipped , as well as handle all administrative parts, such preparing the customer stock transfer note, preparing security gate pass and getting signatures from delivery team when picking the items.
  • Operations; Hang, attach and remove fixtures and fittings as requested to add storage shelves in the stockrooms
  • Physical stock count in store as per company guidelines and reporting discrepancies and defect to the supervisor or manager on duty
  • Helping the sale team in reservation of items which are confirmed by the customers as they wait for payment to be done.
  • Assisting visual merchandising team in replenishing stocks on the display shelves in order to ensure availability of products at all ti

Electrician/team Leader

Al Shirawi Facilities Management
03.2020 - 09.2023
  • Diagnosed and repaired electrical systems, including wiring, circuits, lighting, and control panels, at commercial and residential sites.
  • Resolved emergency electrical failures to minimize downtime.
  • Supervised a team of 10+ technicians, delegating tasks based on expertise and workload, improving team efficiency by 30%.
  • Developed weekly maintenance schedules, ensuring timely completion of preventive maintenance tasks and reducing reactive repairs by 25%.
  • Conducted on-the-job training for junior technicians, improving team competency and adherence to safety protocols.
  • Conducted routine risk assessments and safety audits, ensuring 100% compliance with UAE OSHA standards and zero violations.
  • Implemented lockout-tagout (LOTO) procedures for high-risk electrical work, preventing workplace accidents.
  • Facilitated precise audits through meticulous documentation of inspections and repairs in Facilio.

Store Associate

Naivas Supermarket
12.2017 - 01.2020
  • Company Overview: Kenya
  • Conducted monthly stock audits, identifying discrepancies and reducing shrinkage by 10% through improved tracking.
  • Implemented a barcode scanning system to streamline inventory checks, cutting stock verification time by 20%.
  • Verified delivery notes against purchase orders, rejecting 5% of shipments due to quality or quantity mismatches, saving costs.
  • Negotiated with suppliers for timely restocking, ensuring shelves were 95%+ stocked during peak hours.
  • Assisted in store layout planning, optimizing product placement to boost sales of promotional items by 12%
  • Informed customers of promotions to increase sales productivity and volume.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Maintained current knowledge of evolving changes in marketplace.
  • Met existing customers to review current services and expand sales opportunities.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Recorded accurate and efficient records in customer database.

Education

Diploma - Business Administration

Alison
03.2023

Craft Certificate - Electrical Engineering

Kiambu Institute of Science & Technology
01.2017

Certificate - Computer Studies

Petanns Computer College
01.2015

KCSE - Grade C

Ruai Boy’s Secondary School
01.2014

Skills

  • Skilled stock replenishment on the merchandise display, stock rotation on shop floor or in the stock rooms, order picking and purchase order management
  • Excellent in stock receiving that is from the warehouse or transfer from other stores Follow the process for quality checking before transferring to the relevant Stockrooms or segregate for merchandising display
  • Excellent in verbal communication
  • Able to adopt the changes in working environment
  • Excellent attention to details and a good problem solver
  • Confident in approaching and talking to people in proactive manner
  • Ability to prioritize and organized to make we’ll use of available time
  • Results driven
  • Ability to take personal initiative
  • Able to work within a team or individually with minimal supervision
  • Excellent in MS office
  • Good with record keeping
  • Ability to lift heavy boxes and stand for long periods of time

Education Certifications

  • Diploma in Business Administration, Alison, 03/01/23
  • Craft Certificate in Electrical Engineering, Kiambu Institute of Science & Technology, 01/01/17
  • Certificate in Computer Studies, Petanns Computer College, 01/01/15
  • KCSE (Grade C), Ruai Boy’s Secondary School, 01/01/14

Professional Summary

Proven track record in stock handling, shipment verification, and reducing discrepancies. Skilled in assisting high-end clientele, resolving inquiries relating to products availability, and ensuring smooth in-store experiences. Adept at streamlining stockroom processes, improving retrieval times, and supporting visual merchandising. Proficient in MS Office, record-keeping, and manual handling (lifting, standing for extended periods). Experience supervising workflows, training new hires, and coordinating with cross-functional teams.

Personal Information

  • Driving License: Valid UAE Manual Driving License
  • Visa Status: Employment Visa (UAE)
  • Nationality: Kenyan

Timeline

Shop Assistant

Al Tayer Insignia
11.2023 - Current

Electrician/team Leader

Al Shirawi Facilities Management
03.2020 - 09.2023

Store Associate

Naivas Supermarket
12.2017 - 01.2020

Diploma - Business Administration

Alison

Craft Certificate - Electrical Engineering

Kiambu Institute of Science & Technology

Certificate - Computer Studies

Petanns Computer College

KCSE - Grade C

Ruai Boy’s Secondary School

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Nathan Kamanu Macharia