NAVANEETH KRISHNAN RAMACHANDRAN

• Despatched personnel and transport vehicles based on current demand and load requirements.
• Monitored shipment times and trends of different services to identify areas of deficiency and potential improvements.
• Managed transport schedule for on-time delivery and optimised use of available resources.
• Oversaw goods storage at distribution hubs along transport route.
• Tracked factors impacting planned routes and adjusted strategies to maintain targets.
• Compiled transport data and created reports for management review and decision-making.
• Analysed shipping costs and compared values to select optimum carrier services.
• Organised freight to not exceed industry safety standards or carrier limits.
• Maintained clean and accurate records of transport activities.
• Arrangement of shipments Import, Export, Cross-trade and Road Transport within GCC and World-wide
• Negotiate with Airlines & Shipping Lines to the lowest best price with comprehensive payment terms.
• Negotiate and coordinate spot rates and/or quotations for Air Shipments, LCL, FCL and all services as per client’s requirement.
• Strategize ways of increasing profits margins, while keeping cost at a minimum.
• Approve bookings for Air & ocean freight pick up, and ensure coordination for shipments.
• Responsible for the shipment from its origin country until the shipment is delivered to the Destination.
• Review and sign off shipping documents while ensuring completeness and accuracy.
• Notify consignees of the arrival of freight and arrange for delivery.
• Ensure compliance with import/export regulations for all equipment and materials
• Review and approve and follow up the documents, processes and controls of freight payment and audit system and ensure all documents, processes and controls are updated.
• Obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries regulations and fiscal regimes.
• Advise clients on transportation and payment methods.
• Determine method of shipment and prepare Airway bills / bill of lading, invoices, and other shipping documents.
• Obtaining new accounts and furthering current business.
• Refund Of Deposits – Refund Claim and Missing Document Submission.
• Health Certificate for Export Shipments.
• Food item registration in Dubai Municipality.
• Obtaining Certificate of Origin from Chamber of Commerce.
• Legalization & Attestation of the documents from respective country’s Embassies.
• Zajel Submission – Dubai Customs Declaration.

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• Assisted with day-to-day operations of facility, including scheduling and customer service.
• Measured efficiency of internal processes and recommended ways to improve.
• Reviewed invoices, work orders and production reports to verify accuracy.
• Coordinated complex diaries and organised meetings and appointments.
• Worked closely with internal teams to address key business projects, sustainability and zero carbon initiatives.
• Supported onboarding process for new contractor placements on client engagements.
• Monitored production, identifying operational inefficiencies and bottlenecks.
• Alerted senior staff of upcoming critical tasks and deadlines.
• Booked and arranged travel, transport and accommodation for on-site personnel.
• Met standards set in agreed operational procedures and statutory requirements.
• Compiled operational data and prepared reports, presentations and correspondence.
• Gathered, organised and modelled data to assist management in making key decisions.
• Liaised with external stakeholders to address operational needs and requirements.
• Prepared and proofread reports detailing operations activities.
• Planned weekly production schedules to maximise labour efficiency.
• Evaluated KPI reporting and suggested potential corrective actions.
• Oversaw timesheet processes to support onboarding, projects and finance functions.
• Communicated with staff on performance and training matters.
• Assisted with resource allocation to meet forecasted business needs.
• Followed up on telephone and verbal enquiries to verify prompt and polite responses.
• Documentation, Handling the Import /Export and Transshipment Shipments.
• Receives products and coordinates delivery, Updating of Vessel Arrival/Departure, Collecting Delivery Order, Arranging Transportation.
• Experience in using Dubai Trade and preparing shipping documents.
• Coordination with customer.
• Certificate Of Origin Processing through Dubai Chamber.
• Booking and Arranging Customs Documents through Zajel.
• Invoice Raising- Raising the invoice with agreed quotation.
• Sharing Weekly Report to management with all Import/Export Shipments handled and completed.
• Have Good Exposure Handling Transshipment Goods which is ship spares.
• Good Experience in Transit ROW to ROW clearance.
• Preparing relevant documents to collect the Delivery Order like Authorization Letters/Bill of Lading.
• Arranging Transportation to deliver the cargo from one place to another.
• Stock Analysis, Analyzing the stock the Import/ Export goods stored in Warehouse.
• Keeping Tracker sheet of Import and Export shipments.

• Coordinated interview scheduling, skills assessments and reference checks for potential candidates.
• Reviewed and improved data management to implement GDPR regulations.
• Conducted meetings with employees to resolve issues including disciplinaries and conflict management.
• Reduced annual payroll costs through effective forecasting and rota management.
• Enriched staff development programmes by sourcing quality training providers.
• Advised senior management on disciplinary and termination practices for adherence to employment law.
• Upskilled workforce by delivering training in service best practices and IT systems for up to [Number] employees.
• Oversaw high-volume annual recruiting processes, from defining job descriptions to onboarding candidates.
• Surpassed targets for greater BAME and gender representation across workforce for increased diversity and equality.
• Consulted with marketing teams to drive Return on Investment (ROI) within recruitment processes.
• Streamlined recruitment and hiring processes using BambooHR to coordinate listings and interviews.
• Supported senior management in executing change management and integration processes.
• Integrated cognitive ability testing within talent recruitment processes to improve candidate quality.
• Guided clients through complex HR matters using expertise in employment law and employee relations.
• Utilised cutting-edge software to prepare tailored 360 engagement surveys for high-volume employees.
• Increased employee retention with tailored recognition, bonus and wellbeing schemes.
• Worked with wider HR teams for consistent application and interpretation of HR policies and processes.
• Maintained duty of impartiality to advise clients on their legal position in workplace disputes.
• Informed employees of continuing personal development and advancement opportunities, uplifting workforce capabilities.
• Performed mediation, conciliation and resolution driven services as requested by client.