Naveen Mathew
Riyadh,Saudi Arabia
Summary
Dynamic and proactive professional with a strong ability to perform under pressure, complemented by innovative thinking and empathetic communication skills. Demonstrates exceptional problem-solving capabilities and excels in inventory management, consistently contributing as a team player. Committed to leveraging these skills towards achieving impactful results in future career endeavours.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
2026
2026
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification
Work history
System Administrator
PCS Technology
- Active Directory Administration
- Infrastructure Maintenance and asset management
- Managed backup systems for data protection assurance.
- Optimized network efficiency through routine performance checks and adjustments.
- Evaluating and recommending hardware upgrades based on user needs and budget constraints.
- Training end-users on software usage, enhancing operational smoothness and proficiency.
System Administrator
Deloitte and Touche
09.2011 - 05.2014
- Active Directory Domain Administration
- DHCP Server Management
- Cisco IP Phone Configurations and maintenance
- Regular Data backups
- CCTV Monitoring and Backup
- Access Card issuance and Controls Management
- Infrastructure maintenance and asset management
- Coordinated IT projects, ensuring timely completion and success.
- Worked with vendors to evaluate and integrate new hardware and software solutions.
Application & Digital Tech Support
Sanofi Aventis
06.2014 - 08.2025
- Provided L1 technical support for Veeva CRM E&C issues across Greater Gulf region.
- Analysed recurring issues and reported findings to Global team for CRM enhancements.
- Assisted teams with CRM reports to facilitate data analysis.
- Collaborated with transparency team to extract data from CRM, ensuring accuracy in Medispend mapping.
- Delivered L1 technical support for ehats for Opella team.
- Supported Riyadh Office with Digital-Tech services and onsite assistance for Global Digital teams.
- Coordinated communications for events held at Riyadh Office.
- Successfully met task deadlines while maintaining high-quality standards.
Education
B-Tech - Computer Science
CCNA - undefined
MCSE - undefined
Skills
- Proactive
- Ability to perform under pressure
- Team Player
- Innovative Thinking
- Empathetic
- Good Communication skills
- Inventory management
- Problem-solving
Certification
- B-Tech in Computer Science, 2007
- CCNA, 2008
- MCSE, 2008
Languages
English
Fluent
Hindi
Advanced
Malayalam
Proficient (C2)
Personal Information
- Age: 39
- Passport Number: S1265134
- Date of birth: 04/30/85
- Nationality: Indian
- Marital status: Married
Custom
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Timeline
Application & Digital Tech Support
Sanofi Aventis
06.2014 - 08.2025
System Administrator
Deloitte and Touche
09.2011 - 05.2014
CCNA - undefined
MCSE - undefined
System Administrator
PCS Technology
B-Tech - Computer Science
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