Naveen Nissar
United Arab Emirates
Summary
Versatile professional with a B.Tech. in Computer Science Engineering and a diverse background spanning software engineering, digital marketing, and customer relations. Proven track record in delivering high-performance applications, enhancing customer satisfaction, and achieving sales targets in fast-paced environments. Known for strong technical skills in CSS and expertise in e-commerce marketing strategies and client engagement. Adaptable and results-driven, with a commitment to quality and innovation across technical and customer-focused roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Digital Marketing Executive
Inmakes
Kochi
03.2024 - 11.2024
- Improved customer journey mapping to optimize touchpoints and create a seamless brand experience.
- Enhanced user engagement and conversion rates by optimizing landing pages, calls-to-action (CTAs), and website UX/UI.
Associate
Concentrix
BANGALORE
07.2023 - 02.2024
- Provided personalized banking solutions and account-related guidance, improving customer loyalty and trust in banking services.
- Resolved complex issues by coordinating with multiple departments, delivering solutions that align with client expectations and compliance requirements.
Customer Relations Consultant
Akshaya kerala
Thiruvananthapuram
03.2023 - 06.2023
- Provided accurate information on products and services.
Software Engineer
STEYP
TRIVANDRUM
12.2021 - 02.2023
- Developed interactive, responsive UI using React, HTML, CSS, and JavaScript.
- Optimized web performance, enhancing load times and user engagement.
- Designed clean, user-friendly interfaces with intuitive navigation.
Education
Bachelor of Science - Computer Science Engineering
Noorul Islam University
Thuckalay ,Tamil Nadu12-2021
Skills
- Web Development: CSS, HTML, React
- Customer Service
- SEO & Keyword Optimization
- Customer Engagement & Retention
- Multitasking & Time Management
- Teamwork & Collaboration
- E-Commerce Marketing
- Customer Service
- Conversion Rate Optimization (CRO)
- Customer Journey Mapping
Personal Information
- Place of Birth: Thiruvananthapuram
- Passport Number: S1902119
- Date of Birth: 09/06/99
- Nationality: Indian
Certification
- Digital Marketing Certification – Inmakes
Completed coursework in SEO, social media marketing, content strategy, and analytics.
Languages
- English
- Hindi
- Malayalam
- Tamil
Timeline
Digital Marketing Executive
Inmakes
03.2024 - 11.2024
Associate
Concentrix
07.2023 - 02.2024
Customer Relations Consultant
Akshaya kerala
03.2023 - 06.2023
Software Engineer
STEYP
12.2021 - 02.2023
Bachelor of Science - Computer Science Engineering
Noorul Islam University
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