•Dedicated attitude towards the work, have great interest in the Field of Food & Bevrage.
•Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximise customer satisfaction level.
•Maintaining relationships with the customers through communication.
•Conducting internal process audits & process reviews for ensuring strict adherence to the process parameters/systems as per SOX norms.
•Ensuring that the team adheres to all the quality tools / procedures and maintains the SLA’s.
•Actively participating in execution of quality improvements projects for continual improvements in the process.
•Resourceful at maintaining business relationship with clients to achieve quality product and service norms by resolving their service related critical issues
• Organizing sales visits.
• Establishing new business.
• Attending trade exhibitions, conferences and meetings
• Meeting or exceeding sales goals.
• Negotiating all contracts with prospective clients.
• Helping determine pricing schedules for quotes, promotions, and negotiations.
• Preparing weekly and monthly reports.
• Giving sales presentations to a range of prospective clients.
• Coordinating sales efforts with marketing programs.
• Understanding and promoting company programs.
• Obtaining deposits and balance of payment from clients.
• Preparing and submitting sales contracts for orders.
• Maintaining client records.
• Answering client questions about credit terms, products, prices and availability.
• Organizing sales visits with clients.
• Offering advice and introducing new products.
• Arranging meetings with potential customers to prospect for new business.
• Responding to incoming emails and phone enquiries from different clients.
• Representing our company at trade exhibitions, events, conferences and meetings.
• Checking the quantities of goods on display and in stock.
• Negotiating on price, costs, delivery and specifications with buyers and managers for closing sales.
• Gaining a clear understanding of customers' businesses and requirements.
• Making accurate, rapid cost calculations and providing customers with quotations.
• Attending team meetings and sharing best practice with colleagues to provide a good service to our clients.
• Handling all the shipments of export and imports.
• Taking care of stock availability.
• Trace, track and expedite purchase processes.
• Audit freight cost and documentation.
• Create packing list and update shipment information in database.
• Maintain communication with warehouse staff to ensure proper work order.
• Ensure that warehouse have sufficient space for incoming deliveries.
• Ensure that all items are properly numbered and tagged.
• Manage warehouse security related work such as passes and identifications cards.
• End to end process execution of Logistics for Dubai & Middle East.
• Ensuring timely delivery.
• Maintaining relationships with the customers through communication.
• Managed the team comprising of 10-15 people.
• Conducting internal process audits & process reviews for ensuring strict adherence to the process parameters/systems as per SOX norms.
• Ensuring that the team adheres to all the quality tools / procedures and maintains the SLA’s.
• Actively participating in execution of quality improvements projects for continual improvements in the process.
• Handling Team of 50 People
• Handling customer requirement.
• Taking care of stock availability.
• Ensuring customer satisfaction.
• Ensuring good communication with Vendors & Suppliers for timely arrival of the stock.
• Handling Procurement and AWB of Shipments
• Dealing with Dubai Govt. For Clearance of shipment for both Food and Non-food Items
• EXPORT Handling: Use to take care of Exports purchasing for all 5 Star resorts/ Hotels
Best Sales Target Achievement for the month of March -2022
Rera Certification - 2024
Valid Uae Driving Licence