Nawal Abdulwahab
Abu Dhabi,united arab emirates
Summary
Accomplished professional with extensive experience in business development and B2B sales, adept at managing high-volume client portfolios and account acquisition. Demonstrates strong skills in customer service, trust building, and lead qualification, with a deep understanding of financial products and the stock market. Proficient in Salesforce and known for attention to detail, effective written and verbal communication, negotiation, and product knowledge.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Relationship manager
ADSS
Abu Dhabi, UAE
06.2022 - Current
- Established strong client relationships by providing exceptional customer service.
- Developed new business opportunities for enhanced revenue generation.
- Achieved high customer satisfaction with regular follow-ups and updates.
- Managed complex client portfolios to maintain profitable relations.
- Managed long-term customer relationships to increase revenue.
Junior relationship manager
Capex
Abu Dhabi , UAE
06.2021 - 06.2022
- Supported sales and marketing efforts by identifying prospective clients, driving cross-selling opportunities, and promoting customer satisfaction.
- Monitored industry competitors to inform strategies, contributing to brand growth and a competitive edge.
- Ensured data accuracy and quality standards by recording interactions and upholding a positive company image.
- Assessed client asset portfolios to maximise return on investment.
Procurement Officer
Al Masaood Oil & Gas
Abu Dhabi, UAE
02.2019 - 01.2022
- Streamlined procurement processes for increased efficiency.
- Managed supplier relationships to enhance strategic alliances.
- Negotiated contracts with suppliers, achieving favourable terms.
- Identified cost reduction opportunities by conducting market research.
- Reduced risk in supply chain through diligent vendor management.
Education
Bachelor's degree, Banking and Financial Support. - Finance & Banking
Al Ain University of Science and Technology
Abu Dhabi 09.2015 - 08.2018
Skills
- Familiarity with financial products
- Trust building
- Customer Service
- Business development
- Salesforce
- Product knowledge
- B2B sales
- High-volume client portfolios
- Lead qualification
- Account acquisition
- Attention to Detail
- Written and verbal communication
- Negotiation and terms
- Stock market understanding
Languages
English
Proficient (C2)
Arabic
Proficient (C2)
Timeline
Relationship manager
ADSS
06.2022 - Current
Junior relationship manager
Capex
06.2021 - 06.2022
Procurement Officer
Al Masaood Oil & Gas
02.2019 - 01.2022
Bachelor's degree, Banking and Financial Support. - Finance & Banking
Al Ain University of Science and Technology
09.2015 - 08.2018
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