Nazia Vvora

• Individual Contributor role for a Start up Institute.
• Overseeing the Operations and Administration of the educational Institute.
• Designed and delivered orientation packages for newly-hired staff to optimize needs of organization.
• Created presentations and documents to deliver training , Webinars and Seminars.
• Partnerships and Collaborations management with British Council, IDP, Pearson, CPD,HRCI and more.
• Student Recruitment/ Admissions, Enrollment and Registration. Student Services and Faculty Recruitment, Support and Grievances.
• Reporting on Database like CRM , HRMS and other Microsoft Suite Application.
• Stakeholder Management and Market Research
• Conducted evaluations to measure performance and developments.

• Provide Student Services, Enrollment and Faculty Management Services
• Handle Walk In Enquiries, F2F meeting with Students and Parents. Student and Parents Counselling.
• Working on Onboarding of Students, Certification and Graduation for the Students.
• Provide end to end information and guide them with right Programs on UG and PG Programs.( Bachelors, MBA and DBA Programs and Certifications Programs )
• Student Recruitments for UK , European and Canadian Universities from GCC, Asia and Africa Regions.
• Onboarding formalities and Finance/FEE Collections
• Experience in using CRM Software and MS Office Suite
• General Administration

• Kigali and Musanze Branch
• End to End recruitment cycle for 2 branches of the company
• Onboarding and preparing Contract letters & Offer Letters
• Provide Training and maintain training schedules
• Provide Outsource Soft skills training's for Clients (MUA Insurance Rwanda)
• Develop Policies and Procedures
• Employee Relations and Employee Engagement
• Performance Management
• Business English and Human Resource Management Trainer
• CSR and Events and Activities
• Client Coordination
• Petty Cash and overlooking the finances of 2 branches
• Operations and Administration.

• Handled 50 plus Employees
• Employee Relations and Employee Engagement
• Induction and On boarding formalities
• Employee Grievance Handling
• Provide Soft Skills Training and Training and Development
• Control Attrition and Retention
• Performance Evaluation of Employees
• Reporting and Analysis
• One on One.'s and Skip Levels
• Employee Satisfaction Surveys
• Events and Co ordination./CSR Activities.
• Reason to Leave Process Shut Down

• 3 Months Contractual Role
• End to End Recruitment Cycle
• Employee Relations and Employee Engagement
• Induction and On boarding formalities
• Employee Grievance Handling
• Provide Soft Skills Training and Training and Development
• Control Attrition and Retention. Activities
• Performance Evaluation of Employees
• Reporting and Analysis
• One on One.'s and Skip Levels
• Employee Satisfaction Surveys
• Events and Co ordination./CSR Activities.

Oversee day to day administration of the Branch

Assist clients with inquiries, requests, and concerns promptly and professionally.

Resolve Customer queries and concerns

Manage the procurement of necessary supplies and materials for Umrah tours.

Coordinate transportation arrangements, including flights, ground transportation, and transfers.

• Handled 50 plus Employees
• Induction Program Conducted for 100 employees
• Employee Relations and Employee Engagement
• Induction and On boarding formalities
• Employee Grievance Handling
• Provide Soft Skills Training and Training and Development
• Control Attrition and Retention.activities
• Performance Evaluation of Employees
• Reporting and Analysis
• One on One.'s and Skip Levels
• Employee Satisfaction Surveys
• Events and Co ordination./CSR Activities