Dedicated and service-oriented Food & Beverage Associate with over a year of experience providing exceptional dining experiences in fast-paced hospitality environments. Skilled in menu presentation, order management, and table service, with a proven ability to deliver high standards of service that enhance customer satisfaction and loyalty. Collaborates effectively with kitchen staff and colleagues to ensure seamless operations, maintaining cleanliness and compliance with food safety standards while maximizing revenue through upselling menu items. Passionate about creating memorable dining experiences and contributing to team success in dynamic hospitality settings.
Hi, I’m
Nazmul Hoq
Service & Hospitality associate
Dubai
Summary
Overview
1
year of professional experience
3
Languages
Work History
Jumeirah Hotel & Resort,Jumeirah
Food and Beverage Associate
12.2023 - Current
Job overview
- Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained compliancewith food safety and hygiene standards during all shifts.
- handling a large section of up to 38+ guests at a time, whilst complying with the set out LQA standards.
Jumeirah Hotel & Resort,Jumeirah
Food and Beverage Associate
12.2023 - Current
Job overview
- Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
Skills
POS system operation
Timeline
Food and Beverage Associate
Jumeirah Hotel & Resort,Jumeirah
12.2023 - Current
Food and Beverage Associate
Jumeirah Hotel & Resort,Jumeirah
12.2023 - Current
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