Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager
Nazreen Shanavas

Nazreen Shanavas

Dubai

Summary

Dynamic and results-oriented HR & Admin Manager with 10 years of comprehensive experience in human resource management. Demonstrated expertise in talent acquisition, employee relations, benefits administration, performance management, and compliance. Proficient in driving HR initiatives and fostering a positive organizational culture. Adept at managing administrative functions and streamlining processes to improve efficiency and productivity.

Overview

12
12
years of professional experience

Work History

HR & Admin Manager

Career House Communications LLC
06.2022 - Current
  • Led HR and administrative functions for a mid-sized organisation with 150+ employees.
  • Directed recruitment processes, reducing time-to-hire by 30% and enhancing the quality of hires.
  • Collaborated with the PRO to ensure seamless visa processing for employees, including new hires and renewals, ensuring compliance with UAE labor laws.
  • Managed performance management systems, facilitated performance reviews, and implemented employee development programs.
  • Implemented HR policies and procedures, ensuring alignment with local labor regulations and corporate standards.
  • Managing end-to-end payroll processes, including timely and accurate salary disbursement.
  • Developed and enforced HR policies and procedures, ensuring compliance with labor laws and organizational standards.
  • Oversaw the administration of employee benefits, including health insurance and other perks.
  • Conducted exit interviews and analyzed feedback to make continuous improvements in the company's HR practices.

Admin & Operations Manager

Centre-A -A Division Of Alapatt Properties Pvt.Ltd
08.2016 - 06.2022
  • Spearheaded daily operations, including facility management, staff supervision, and client relations, for a bustling business center serving 200+ clients.
  • Develop and implement operational policies and procedures to enhance efficiency and service quality, resulting in a 15% increase in client satisfaction scores.
  • Manage a team of 10 administrative and support staff members, providing training, performance evaluations, and ongoing professional development.
  • Led the onboarding and orientation of new clients, ensuring seamless integration into the business center's services and amenities.
  • Monitor and manage the center's budget, identifying cost-saving opportunities and optimizing
    resource allocation.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

HR Manager

XM Software Solutions – Contact Centre For UAE Exc
01.2015 - 08.2016
  • Assisted in the recruitment process, from job posting and candidate screening to conducting interviews and extending job offers.
  • Successfully recruited top talent through various channels, including job boards, social media, and networking events.
  • Developed and implemented HR policies, procedures, and employee handbooks to ensure compliance and consistency.
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Managed the performance appraisal process, conducted coaching sessions, and addressed performance-related issues.
  • Handled employee relations matters, including conflict resolution and grievance procedures.

Sr. HR Executive

Azzite Solutions
02.2014 - 12.2015

HR & Tele Calling Executive

Customer Line Pvt Ltd
02.2012 - 02.2014

Education

BBA - Business Management

Indian School of Business Management & Administrat
Chennai, India

Skills

  • Talent Acquisition & Recruitment
  • Employee Relations & Conflict Resolution
  • Performance Management
  • HR Policy Development
  • Employee Benefits & Compensation Administration
  • Training & Development
  • Leadership & Team Building
  • Payroll Processing
  • Leadership & Team Management
  • Adaptability & Flexibility

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

HR & Admin Manager

Career House Communications LLC
06.2022 - Current

Admin & Operations Manager

Centre-A -A Division Of Alapatt Properties Pvt.Ltd
08.2016 - 06.2022

HR Manager

XM Software Solutions – Contact Centre For UAE Exc
01.2015 - 08.2016

Sr. HR Executive

Azzite Solutions
02.2014 - 12.2015

HR & Tele Calling Executive

Customer Line Pvt Ltd
02.2012 - 02.2014

BBA - Business Management

Indian School of Business Management & Administrat

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Nazreen Shanavas