Neama Mohamed
Abu Dhabi
Summary
Seeking a position with a company , which will require me to utilize my skills, abilities and experience to ensure the company's success.
Overview
11
11
years of professional experience
Work History
Sales Assistant
Apparel Group UAE - Aldo Brand
01.2022 - Current
- Promote a culture of excellent customer service, leading example on the sales floor to ensure customer queries and complaints are addressed and resolved efficiently
- Implementing in-store promotions, seasonal and sale layouts
- Executed visual merchandising strategies to attract customers and drive sales.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Increased sales by building strong customer relationships and providing excellent service.
Sales Associate
H&M Al Shaya Group
01.2019 - 12.2021
- Develop one-to-one client relationships through regular communication
- Receive new product and incorporate it into current inventory via POS inventory management system
- Answering customer questions and selling products to meet their sales goals
- Identifying products that need to be filled throughout the day and coordinating with the stock team to restock those products
- Process customer transactions using point of sale software
- They also have the authority to process exchanges and returns
- They also explain promotions and add on additional items at checkout
- Greeting customers, responding to questions, and providing outstanding customer service
- Achieving Target goals
- Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
Sales Associate
Suit Blanco
08.2013 - 12.2019
- Develop one-to-one client relationships through regular communication
- Receive new product and incorporate it into current inventory via POS inventory management system
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor's degree - Social Work
Alexanderia University
07-2013
Skills
- Excellent in MS Office
- Leadership
- Time management
- Goal-oriented
- Team building
- Communication skills
- Conflict-resolution
- Problem solving
- Planning & organization
Languages
Arabic
Advanced (C1)
English
Intermediate (B1)
Timeline
Sales Assistant
Apparel Group UAE - Aldo Brand
01.2022 - Current
Sales Associate
H&M Al Shaya Group
01.2019 - 12.2021
Sales Associate
Suit Blanco
08.2013 - 12.2019
Bachelor's degree - Social Work
Alexanderia University
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