NEENU JEEVAN
Abu Dhabi,UAE
Summary
Seasoned logistics and supply chain professional specialising in customer account management, shipment coordination, and import/export documentation handling.
Overview
5
5
years of post-secondary education
15
15
years of professional experience
Work history
Logistics Coordinator
DGL Clearing & Forwarding LLC
Abu Dhabi, United Arab Emirates
2025.01 - Current
- Coordinated daily logistics for ADNOC vessel movements and marine supplies support.
- Planned and monitored vessel schedules for cargo moves and port operations.
- Liaised with ADNOC representatives, shipping agents, port authorities, customs.
- Prepared and verified shipping paperwork, including delivery orders, manifests, cargo reports.
- Managed logistics and procurement for 40 ADNOC vessels and 50+ POS monthly.
- Arranged loading and unloading equipment and manpower for vessel operations.
- Tracked vessel status, resolved issues, and updated operational KPI reports regularly.
Logistics Officer
Middle East Group of Companies Co. LLC
2023.01 - Current
- Built strong relationships with transport providers for improved day-to-day service levels.
- Managed shipping operations to meet delivery times and follow regulations.
- Coordinated import/export activity with carriers and customers to streamline processes.
Customer Service Executive
Alligator Shipping Co. LLC
2020.01 - 2021.01
- Developed strong client relationships, leading to increased satisfaction and higher retention rates.
- Managed customer inquiries while processing shipping documentation to ensure accurate and prompt service.
- Coordinated with carriers to ensure timely delivery of goods.
Team Leader – Customer Service & Operations
Al Ryan Freight LLC
2015.01 - 2016.01
- Led team to deliver exceptional customer service and efficient operations, ensuring client needs were met.
- Streamlined processes to enhance client satisfaction and optimise service delivery, resulting in improved engagement.
- Fostered strong relationships with clients and carriers to strengthen partnerships and improve service collaboration.
Sales/Logistics Coordinator
Cross Global Shipping LLC
2012.01 - 2015.01
- Collaborated with internal teams and external partners to optimise supply chain processes, improving overall efficiency.
- Coordinated shipments and processed documentation to ensure compliance with shipping regulations, resulting in streamlined operations.
- Delivered prompt customer service and resolved inquiries, enhancing customer satisfaction.
Education
BBA - Business Administration
University of Annamalai
2012.01 - 2015.01
Diploma - Aviation Hospitality & Travel Management
Edexcel, UK
2014.01 - 2016.01
Skills
- Customs clearance
- Export/import management
- Shipping rate negotiation
- Bill of lading preparation
- Container release processing
- Shipment coordination
- Shipping coordination
- Shipment tracking
- Global logistics vendor coordination
- 3PL operations knowledge
- Documentation management
- Customer account management
LANGUAGES
English
Malayalam
Tamil
Hindi
REFERENCES
Available upon request.
PERSONAL DETAILS
- Date of Birth: 25/11/1988
- Nationality: Indian
- UAE Driving License: 2361779
Timeline
Logistics Coordinator
DGL Clearing & Forwarding LLC
2025.01 - Current
Logistics Officer
Middle East Group of Companies Co. LLC
2023.01 - Current
Customer Service Executive
Alligator Shipping Co. LLC
2020.01 - 2021.01
Team Leader – Customer Service & Operations
Al Ryan Freight LLC
2015.01 - 2016.01
Diploma - Aviation Hospitality & Travel Management
Edexcel, UK
2014.01 - 2016.01
BBA - Business Administration
University of Annamalai
2012.01 - 2015.01
Sales/Logistics Coordinator
Cross Global Shipping LLC
2012.01 - 2015.01