Neeraj Singh
Dubai
Summary
Results-driven Operations and Logistics Leader with over 12 years of experience in food distribution, FMCG, and hospitality sectors. Expertise in building 3PL logistics platforms, managing P&L, and optimizing warehouse and transport networks. Proven success in delivering OTIF, reducing costs, and ensuring audit-ready compliance in regulated environments. Strong skills in KPI governance, inventory management, vendor negotiation, and cross-functional leadership.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Regional Manager – Operations and Logistics
Seven Seas Group
08.2021 - Current
- Built and scaled a multi-million-dirham 3PL vertical from the ground up; onboarded 50+ clients and generated AED 5.7M in annual revenue.
- Delivered 20–30% cost reduction through warehouse layout redesign, workflow automation, and end-to-end process restructuring.
- Maintained 98% on-time delivery by optimizing route models and renegotiating vendor structures, reducing transportation costs by 15%.
- Owned P&L across multi-hub operations: budgeting, pricing models, margin management, and forecasting to strengthen financial performance.
- Executed three major warehouse relocations with zero downtime; improved space utilization by 30% and increased productivity.
- Led 450+ workforce across warehouse, transportation, and commercial teams; embedded KPI discipline and accountability culture.
- Executed regional expansion into Abu Dhabi and Qatar (site selection, commissioning, fleet deployment, compliance approvals, and go-live).
- DLA Prime Vendor Exposure: Support end-to-end warehouse and distribution execution within a DLA Prime Vendor-aligned environment (Prime Vendor: Valiant), ensuring compliant documentation, order integrity, and delivery coordination for stakeholders/accounts including EFS, Ocean Hill, ZAZ, and OFI.
- BSM Group - Dubai, UAE
Operations Manager and Distribution Manager
Yearex Group of Companies
03.2019 - 08.2021
- Reduced cycle times by 18% and increased throughput by 29% through redesigning workflows.
- Achieved 92.7% audit accuracy with 15% fewer inventory discrepancies across 9,000 SKUs.
- Improved vendor reliability by 30% and realized 10-12% cost savings in procurement.
- Maintained zero non-compliance findings for 16 months through robust documentation frameworks.
- Achieved 98% resolution success rate in escalations with clients and partners.
- Informed AED 8M–10M strategic decisions and improved forecasting accuracy by 24%.
Multi Unit Operations Manager
Norebea DMCC
07.2016 - 03.2019
- Increased profitability 18-25% YoY through effective cost control measures.
- Standardized operations across 12+ outlets, enhancing efficiency by 22%.
- Streamlined supply chain workflows, reducing lead times by 35%.
- Achieved 98% in-stock rate through disciplined replenishment processes.
- Negotiated with 20+ vendors, securing 8-12% savings consistently.
Sales Manager
Al Ashrafi Group
07.2014 - 07.2016
- Enhanced client retention through effective management of key accounts and negotiations.
- Discovered new market opportunities, successfully expanding into profitable territories.
- Facilitated high-volume customer communication, handling around 30 calls daily.
- Achieved service excellence by coordinating customer support efficiently in Dubai, UAE.
Education
MBA - Operations & Supply Chain
Indian Institute of Management (IIM) Calcutta
Calcutta 12-2022
MBA - International Business
Amity University
Noida07.2017
B.Tech - Electronics & Communication Engineering
Shoolini University
Shimla09-2014
Skills
- Food Distribution Operations
- Warehousing & Inventory
- Transportation & Route Optimization
- Multi-Temperature Operations (Ambient/Chilled/Frozen)
- DLA/Prime Vendor Exposure
- Compliance & Audit Readiness
- Food Safety & Food Defense Awareness
- HSE/Safety Culture
- SOP Governance
- NCR/CAPA & RCA
- KPI Management (OTIF, Fill Rate, Inventory Accuracy, Claims)
- Budgeting & Cost Control
Certification
- Lean Training
- Six Sigma
- Project Managment
Languages
English
Hindi
Timeline
Regional Manager – Operations and Logistics
Seven Seas Group
08.2021 - Current
Operations Manager and Distribution Manager
Yearex Group of Companies
03.2019 - 08.2021
Multi Unit Operations Manager
Norebea DMCC
07.2016 - 03.2019
Sales Manager
Al Ashrafi Group
07.2014 - 07.2016
MBA - International Business
Amity University
MBA - Operations & Supply Chain
Indian Institute of Management (IIM) Calcutta
B.Tech - Electronics & Communication Engineering
Shoolini University
Tools And Systems
- MS Excel (Advanced)
- WMS (D365)
- ERP Systems
- Route Planning Software
- KPI/MIS Reporting