Neeraj Singh
Regional Operation And Sales Manager
Dubai
Summary
Holding experience of 10 plus years in developing and implementing successful strategies, driving profits, increasing market shares, and strengthening customer dominance. Having expertise in project development, team supervision, and campaign enhancement. Entrusted with the responsibilities of managing the operations & checking the SOPs in adherence to the defined compliances and processes.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Operation and Sales Manager(MENA)
Seven Seas Ship Chandlers
08.2021 - Current
- Responsible for managing a team of 250 workers and 100 drivers
- Act as a player and a coach bring on new business, in addition to coaching the sales representatives.
- Recognizing client needs, providing solutions, and ensuring after-sales services and feedback have led to a 17% increase in customer satisfaction by improving operational efficiency and resolving issues
- Reduced waste and implemented new ideas to generate 8% of annual savings.
- Supervise and manage shipping, last-mile delivery, inbound and outbound processes, and inventory
- Assuring that the operations manager's objectives, instructions, and directions are successfully achieved
- Actively participate in supply chain management and warehouse operations, including proactive participation in win strategies
- Manage all aspects of the procurement and supply chain planning, inventory control, logistics, and distribution processes to ensure efficient operation and avoid costly delays and missed opportunities
- Establishing and maintaining relationships with vendors, suppliers, and contractors facilitates the smooth flow of services
- Monitoring and improving business processes, controlling workflows, and ensuring effective use of internal Standard Operating Procedures in Procurement
- Achieving continuous improvement in operational procedures by ensuring smooth, hassle-free, and cost-effective operations
- Achieving efficiency in warehouse operations and purchasing materials, planning inventory, adhering strictly to legal compliances, and assisting the organization in adhering to its compliances
- Establish and manage supplier rosters, evaluate suppliers, and implement quality and performance measurement mechanisms.
- Develop and manage operating budgets and insure smooth AR/AP flow.
- Achieve satisfactory profit/loss ratio and market share in relation to pre set standards, industry and economic trends, and sales and margin goals.
Operation and Sales Manager
Yearex Group Of Companies
03.2019 - 08.2021
- Responsible for overseeing the hiring, training, and professional development of an 8-person staff.
- Assist sales team in creating marketing and pricing strategies and ensure desired results are achieved.
- Ensured that the output was met by conducting weekly meetings
- Improved employee performance by developing a new process for employee evaluation
- Tracked all company inventory through multiple databases with knowledge of supply chain management
- Developed and implemented a strategic sales plan to expand the company's customer base and ensure its continued success
- Created, prepared, and presented sales, revenue, and expense reports and realistic forecasts to the management team
- Ensured that communication levels were optimum with the CEO and CFO to ensure that the operations were completed on time and effectively
- Handle clients based in Saudi Arabia, Yemen, and African countries and gained experience working for clients such as Mubadala Group, Transguard, Jumeirah Group, airlines, hospitals, and government offices such as DHA, DM, DP, and HORECA Sector
- Day-to-day staff management and development including recruitment, hiring, performance coaching and annual reviews for direct reports all with full support of corporate office.
- Work with Corporate Human Resources to resolve people issues as needed.
- Manage sourcing of customers. Build and maintain relationships with customers and assist and direct team members in sourcing and growing customer base.
- Market Study and Do SWOT analysis for Company department and individual.
- Determine current rates in the marketplace offered by competitors.
- Ensure accuracy and timeliness of data in CRM and other programs as needed.
Sales And Operation Manager
Noreeba DMCC
08.2016 - 03.2019
- Catering items for airlines, uniforms, food products, FMCG, safety items, packaging items, printing and advertisement, security items, building materials, fabrication, and installation, and taking an active part in bidding processes for private and government companies
- Developed profitable relationships with existing customers and generated new business for the company
- Coordinated with all departments to ensure the smooth delivery of the product to the customer
- Developed experience working with a brand such as BocodoLobo
- Analyzed and developed business distribution channels, evaluated their performance, and managed conflict to assure alignment with territory plans.
Sales engineer
Al Ashrafi Group
07.2014 - 07.2016
- Introducing products to Airlines, Oil and gas sector, logistics, Printing and advt., govt agencies Real Estate
- Vast knowledge of metal coating and its product range
- Products: Inflight catering items, Uniforms, FMCG, Safety Items, Packaging items, Printing, and advt., Security items, Building Materials, Metal, and acrylic fabrication and installation
- Worked with emirates engineering, Etihad, and many small airlines; experience in handling Hotels, Big cooperates, Govt sectors, Five Star Hotels, Airlines, Securities firms, Banks, and Medicals
Education
MBA Operation and Supply Chain Management -
IIM Calcutta
11.2021 - 11.2022
MBA International Business - undefined
Amity University
08.2015 - 08.2017
Btech Ece - undefined
Shoolini University
08.2010 - 06.2014
Skills
Organizational skillsundefined
Driving License
UAE Driving License
Accomplishments
- Develop TAAL App for Local B2B delivery.
- Leasing ,building and operate 6000 pallets space ambient and 1200 pallets space for frozen warehouse with seven seas team.
- Leads YearEx Group Delivery company and reach 17% profitability in first year.
- Develop Bikers chain for MC donald egypt with YearEx Group in egypt..
- Resolved product issue through consumer testing.
Timeline
MBA Operation and Supply Chain Management -
IIM Calcutta
11.2021 - 11.2022
Operation and Sales Manager(MENA)
Seven Seas Ship Chandlers
08.2021 - Current
Operation and Sales Manager
Yearex Group Of Companies
03.2019 - 08.2021
Sales And Operation Manager
Noreeba DMCC
08.2016 - 03.2019
MBA International Business - undefined
Amity University
08.2015 - 08.2017
Sales engineer
Al Ashrafi Group
07.2014 - 07.2016
Btech Ece - undefined
Shoolini University
08.2010 - 06.2014
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