Summary
Overview
Work history
Education
Skills
Personal Information
Languages
Affiliations
References
Timeline
Generic
NEETHU GB

NEETHU GB

Umm Al Quwain,UAE

Summary

Dynamic professional with a strong foundation in communication skills, public speaking, and leadership. Known for being calm under pressure and excelling in problem-solving, with a proven ability to build and lead effective teams. Committed to leveraging these skills to drive organisational success and foster collaborative environments.

Experienced in customer-facing roles with focus on administrative support and front office operations. Capable of enhancing guest experiences through strong communication and organisational skills. Able to manage multi-line phone systems, handle inquiries, and coordinate appointments seamlessly.

Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work history

Front office staff

janaki hospital kadakkavur
TRIVANDRUM, INDIA
02.2022 - 01.2025
  • Maintained strict confidentiality protocols to assure guest privacy.
  • Provided comprehensive information on facilities and services to enhance guest experience.
  • Addressed billing queries accurately to prevent disputes and ensure satisfaction.
  • Kept reception area organised to uphold a professional appearance.

Office assistant

Akshaya Centre
Chirayinkeezhu,KERALA, INDIA
11.2015 - 01.2022
  • Coordinated event planning activities, contributing to successful corporate gatherings.
  • Maintained accurate office records through diligent data entry practices.
  • Updated database regularly to ensure timely access to current information.
  • Strengthened office operations by effectively managing supply inventory.
  • Delivered exceptional customer service, achieving high client satisfaction rates.
  • Organised staff schedules to facilitate smooth daily operations.

Medical Insurance Compiler

Revenue Med TECHNOPARK
TRIVANDRUM, INDIA
04.2011 - 05.2013
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Supported team by demonstrating respect and willingness to help.
  • Increased customer satisfaction by resolving issues.

Education

Diploma - Hospital Administration

ISSD
12.2022 - 04.2023

High School Diploma - COMPUTER COMMERCE

SNVHS SCHOOL
03.2008 - 03.2010

High School Diploma -

GOVT VHSS NJEKKADU
01.2008 - 03.2008

Diploma - Computer Teacher Training Course (CTTC)

accountants
trivandrum
03.2011 - 11.2011

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Public speaking
  • Team building
  • Leadership

Personal Information

Languages

English
Malayalam

Affiliations

  • Travelling, Listening to Music, Reading

References

References available upon request.

Timeline

Diploma - Hospital Administration

ISSD
12.2022 - 04.2023

Front office staff

janaki hospital kadakkavur
02.2022 - 01.2025

Office assistant

Akshaya Centre
11.2015 - 01.2022

Medical Insurance Compiler

Revenue Med TECHNOPARK
04.2011 - 05.2013

Diploma - Computer Teacher Training Course (CTTC)

accountants
03.2011 - 11.2011

High School Diploma - COMPUTER COMMERCE

SNVHS SCHOOL
03.2008 - 03.2010

High School Diploma -

GOVT VHSS NJEKKADU
01.2008 - 03.2008
NEETHU GB