Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Neethu Pramod

Neethu Pramod

Dubai,UAE

Summary

Accomplished professional with expertise in retail analytics and data fulfilment, client relationship management, and strategic project coordination. Proven ability to deliver market research and data insights, manage reporting and dashboards, and collaborate cross-functionally. Adept in utilizing CRM tools and data platforms to enhance business operations. Strong communication and negotiation skills drive successful outcomes.

Overview

21
21
years of professional experience

Work History

Customer Service Specialist

NielsenIQ (GfK Middle East & Africa)
Dubai
02.2012 - Current
  • Specialized in Retail/MI Analytics (Quantitative) across MENA region.
  • Managed client relationships, resolved service issues, and ensured timely, high-quality data delivery.
  • Played a key role in coordinating with local country teams, supporting integration of retailer data.
  • Worked closely with internal teams (Commercials, Retail, Data Science, Operations) to refine reporting formats and improve service accuracy.
  • Successfully led multiple data integration and enhancement projects, boosting client satisfaction.
  • Provided insights and support on retailer and client reports, aligning with commercial strategies.
  • Maintained confidentiality and accuracy across sensitive retailer data.

Lease Coordinator

Thrifty Rent a Car, A. A. Al Moosa Group
Dubai, UAE
11.2007 - 08.2011
  • Oversaw agreement processes, report generation, and coordination with government entities like RTA.
  • Maintained vendor communications and streamlined backend operations for improved efficiency.

Project Coordinator

Sanskrit Language Promotion Programme, SSUS
Cochin, India
06.2004 - 01.2006

Conducted training programs, community events, and cultural outreach for language promotion.

Education

Postgraduate in Psychology - Psychology

Mahatma Gandhi University
India
/2001 - /2003

Graduate in Psychology & Sociology - Psychology

Sree Sankaracharya University
Kerala,India
/1997 - /2010

Skills

  • Retail Analytics & Data Fulfillment
  • Client Relationship Management
  • Strategic Project Coordination
  • Market Research & Data Insights
  • Reporting & Dashboard Management
  • Cross-Functional Collaboration
  • CRM Tools & Data Platforms
  • Strong Communication & Negotiation Skills

Languages

English
Fluent
Malayalam
Native
Hindi
Intermediate

Timeline

Customer Service Specialist

NielsenIQ (GfK Middle East & Africa)
02.2012 - Current

Lease Coordinator

Thrifty Rent a Car, A. A. Al Moosa Group
11.2007 - 08.2011

Project Coordinator

Sanskrit Language Promotion Programme, SSUS
06.2004 - 01.2006

Postgraduate in Psychology - Psychology

Mahatma Gandhi University
/2001 - /2003

Graduate in Psychology & Sociology - Psychology

Sree Sankaracharya University
/1997 - /2010
Neethu Pramod