Neethu Pratheep
Food Hygiene Officer
Dubai
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Food Safety and Hygiene Supervisor
Capital Club Limited
DIFC,Dubai
05.2023 - Current
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Monitored workflow to improve employee time management and increase productivity.
- Solicited customer feedback to identify and improve on areas of weakness.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Boosted team performance by developing customer service training materials and conducting service training.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
Store & Hygiene Assistant
Marka Holding - Taste Of Italy By Heinz Beck
Dubai
03.2015 - 04.2016
- Maintaining Cleanliness: Ensuring the cleanliness and hygiene of the store or facility by regularly cleaning and sanitizing surfaces, restrooms, and common areas.
- Stock Management: Monitoring and organizing inventory, tracking stock levels, and assisting in the ordering and receiving of supplies and products.
- Safety Compliance: Adhering to safety protocols and guidelines to prevent accidents or health hazards, which may include handling chemicals and hazardous materials safely. Customer Service: Assisting customers with inquiries, providing information about products, and offering support in locating items within the store.
- Stock Rotation: Implementing the first-in, first-out (FIFO) method to ensure that older products are used or sold before newer ones to minimize waste.
- Record Keeping: Maintaining records of inventory, cleaning schedules, and other relevant documentation as required by the organization.
- Hygiene and Sanitization: Responsible for following and enforcing hygiene and sanitation standards, including the proper handling and disposal of waste.
- Organization: Keeping the store or facility organized and presentable by arranging products, ensuring proper labeling, and making sure aisles and storage areas are clutter-free.
- Team Collaboration: Collaborating with colleagues, supervisors, and other team members to accomplish store goals and objectives.
Education
Bachelor of Science - Food Science And Quality Control
BCM College For Women
India 07.2009 - 06.2012
Master of Science - Food Technology & Management
MOP- Vaishnav College
India 08.2012 - 08.2014
Skills
Training and mentoring
References
Available upon request
Timeline
Food Safety and Hygiene Supervisor
Capital Club Limited
05.2023 - Current
Store & Hygiene Assistant
Marka Holding - Taste Of Italy By Heinz Beck
03.2015 - 04.2016
Master of Science - Food Technology & Management
MOP- Vaishnav College
08.2012 - 08.2014
Bachelor of Science - Food Science And Quality Control
BCM College For Women
07.2009 - 06.2012
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