Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neethu Jagdish

Dubai

Summary

12+ years of global experience as a tech-savvy HR Leader in culture change, business partnering, recruitment, talent management, management consulting, performance management, HR analytics and HR program management. Working with C-suite leaders and holding cross-functional leadership accountability across local and international entity level partners. Recruited, engaged, and developed teams from over 50 nationalities to build diverse & inclusive cultures. Career journey spanning across Middle East, India and North America.

Overview

12
12
years of professional experience

Work History

Senior Analyst - HR ( Leading Department HR )

DEWA-Dubai Electricity & Water Authority
03.2022 - Current
  • Reporting to VP- DEWA R&D and Senior Manager- Research Infrastructure and Support Services.
  • Lead HR for entire department with manpower strength of 140+ employees, 35+ plus nationalities.
  • Manage all employee management activities for DEWA, Outsourced and Third party contracts, Contractual hiring and interns.
  • Trusted member of leadership team, partnering with each department head to align company's current and future org structure to achieve corporate priorities.
  • Manage all recruitment activities, end to end, with relevant business leader.
  • Manage Performance Management & Talent Identification process working with business leaders , including day-to-day performance management guidance to line management on areas of coaching, counseling, career development, and people management.
  • Lead quarterly KPI setting & track progress, scoring moderation.
  • Review and maintain HR and people policies, keeping up to date and abreast with latest HR trends, technology and local rules/compliance.
  • Create and manage high-level dashboard to show key metrics for hiring, attrition, Emiratization, costs and KPI tracking to allow visibility to VP.
  • Manage all grievances, disputes, performance improvement plans, warning letters and disciplinary actions.
  • Manage budget analysis to control expenditures and predict future budget needs.
  • Lead resource management initiatives for the department including resource forecasting, budgeting and allocation.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Developed focused training programs, leadership pipeline and succession plans.
  • Support high impact actions to increase development and retention of all leadership talent, including nationals.
  • Responsible for creating and maintaining Talent Demand Inventory and Succession for critical positions, reporting status and recommendations to senior leadership regularly.
  • Review and manage salary structure, salary grades and employee benefits through comprehensive salary benchmarking studies, competitor analysis and market trends.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Conduct quarterly and annual feedback and employee happiness surveys.
  • Act as a talent partner and lead hiring through external contractors and vendors

Senior Human Resources Manager

Payoda Technologies Inc
09.2021 - 05.2022
  • Strategic Business Partner working closely with all Global & Regional Business Heads for resource allocation and bench management, Employee cost management, Global talent strategy ,resource forecasting, employee engagement, retention, performance management and building and creating diverse, inclusive cultures
  • Staffing project manager for global hiring and resource allocation across EU, North America and Asia
  • Developed first multifaceted staff training program adopted globally by Payoda across USA, India and EU
  • Developed OKR based performance review model across the organization, moving from 360 degree metric review model
  • Implemented company COE( Centre of Excellence) initiatives with Business Heads
  • Implemented a strong engagement and connect model globally to leverage employee happiness quotient to 95%
  • Infused and drove diversity practices into company culture, values and engagement initiatives
  • Implemented incentive programs to promote positive work culture and increase retention
  • Work closely with Marketing and Social Media team on employer branding, creation of white papers, blogs, newsletters, etc.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.

Human Resources Manager-India & North America

Intellectyx Data Science India Pvt Ltd
11.2018 - 08.2021
  • Hire to Retire programs for Corporate HQ- USA, other USA regional offices and offshore Development Centres in India & Ukraine
  • Set up HR department for regional office in India and managed pan-India hiring, creation of salary structures, employee benefits, HR policies, succession plans, etc.
  • Developed and organized a new L&D strategy that increased participation to 91% across the organization
  • Designed an effective performance review plan that resulted in 100% discovery of efficient employees and creating development goals
  • Devised hiring and recruitment policies for 250+ employee company.

HR Manager

Prizm Media Inc
01.2018 - 09.2018
  • Set up HR department for startup with office in Vancouver, creating and leading all Hiring, salary and benefits creation and implementation of HR policies, procedures, programs and functions.
  • Managed full cycle recruitment across all departments (Engineering, IT, Marketing, Sales, Finance, Customer Success, Operations)
  • Designed and implemented a new HR On-Boarding Program, Exit Interviews and Leave of Absences
  • Oversaw smooth running of academic programs and initiatives, including career fairs, special events and intern recruitment.

HR Consultant- Canada & Middle East

Minitz Training & HR Solutions
03.2012 - 06.2017
  • Built HR consulting capabilities focused on clients undergoing organizational change and development.
  • Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
  • Participated on local and organization-wide committees that focused on projects that moved organization forward and towards meeting strategic goals.

Education

MBA - Human Resources Management

University of Toronto

Bachelor of Technology - Information Technology Engineering

University Of Calicut

Skills

  • HR Strategy
  • UAE Labor law
  • Performance Management
  • Diversity and Inclusion Programs
  • Talent Management
  • Organization Culture
  • Learning and Development
  • Benefits and Compensation
  • Employee Grievances
  • HRMS Systems- SAP, ZOHO, Taleo, Bamboo HR, PeopleStrong, iCIMS
  • Applicant Tracking Systems (ATS)

Timeline

Senior Analyst - HR ( Leading Department HR )

DEWA-Dubai Electricity & Water Authority
03.2022 - Current

Senior Human Resources Manager

Payoda Technologies Inc
09.2021 - 05.2022

Human Resources Manager-India & North America

Intellectyx Data Science India Pvt Ltd
11.2018 - 08.2021

HR Manager

Prizm Media Inc
01.2018 - 09.2018

HR Consultant- Canada & Middle East

Minitz Training & HR Solutions
03.2012 - 06.2017

MBA - Human Resources Management

University of Toronto

Bachelor of Technology - Information Technology Engineering

University Of Calicut

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Neethu Jagdish