Summary
Overview
Work History
Education
Skills
Timeline
Generic
NEETU AHLAWAT

NEETU AHLAWAT

Dubai,UAE

Summary

Knowledgeable Administration Officer with remarkable skills in organizing, communicating and problem-solving. Well-versed in records maintenance and schedule management with expertise in delegating tasks to optimize office team performance. Punctual and driven with strong proficiency in [Finacle,Flexcube,LMS,RLS,].

Overview

13
13
years of professional experience

Work History

Operations Officer

Rak Bank
Dubai
05.2023 - Current
  • Authorize and sign( A-signatory) on behalf of RAKBANK for manager's cheques issued during takeover of loans from other banks.
  • Document checking to ensure adherence to disbursal conditions including security and deferral documents.
  • Authorizing various system transactions including acknowledgment of MCQ delivery, receipt of No Liability Certificate and Salary Transfer Letters.
  • Identify and suggest areas of system change that will optimize the system thereby ensuring that there is no redundancy in processes.
  • Carry out testing for deployment of new system enhancements.
  • Review and circulate reports to Senior Management on a periodic basis.
  • Implemented processes that simplified procedures and reduced average processing time.

Credit Operations Representative

Rak Bank
Dubai
01.2015 - 05.2023
  • Handing Personal Loan Files for takeover, top up, reschedule.
  • Handling customer service requests such as Due Date Change, deferment, loan cancellations, re-booking, loan disbursal's.
  • Creating quarterly reports.
  • Handing clean-up projects and MIS reports.
  • Ensuring compliance with policy, procedure and standard operating procedures.
  • Carry out all Credit operational tasks within timescales.

Administration Officer

TRANSLINE AIR-CARGO SERVICE
11.2011 - 12.2013
  • Maintain online data base accuracy.
  • Keep account of consignment documents and freight payments.
  • Handling and supervise import security filing.

Education

Labour Law -

RakRak• Annamalai University
Delhi,INDIA
05-2013

MBA -

ICFAI University
Dehradun, INDIA
09-2011

Bachelor of Arts -

University of Delhi
Delhi,INDIA
05-2005

Skills

  • Multi-tasker with an eye for detail
  • Handling queries / escalations within quick turnaround time
  • Comprehensive systems knowledge
  • Demonstrated ability to train, monitor ad supervise junior and new staff
  • Analytical Skills
  • Delegation
  • Operational Efficiency
  • Employee productivity
  • Procedure improvement
  • Process Improvements

Timeline

Operations Officer

Rak Bank
05.2023 - Current

Credit Operations Representative

Rak Bank
01.2015 - 05.2023

Administration Officer

TRANSLINE AIR-CARGO SERVICE
11.2011 - 12.2013

Labour Law -

RakRak• Annamalai University

MBA -

ICFAI University

Bachelor of Arts -

University of Delhi

Similar Profiles

CREATE PROFILE
NEETU AHLAWAT