Neetu Surwase
Senior Quality Executive
Dubai
Summary
I am a qualified Dental Surgeon along with MBA in Healthcare Administration .As a professional I believe in hardworking and prioritizing my profession with utmost sincerity, dedication and making it result oriented. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Quality management position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
Work History
Senior Quality Executive
Right Health
Al Garhoud
2023.02 - 2023.10
- Monthly quality audits and assessments of the Right Health clinics and pharmacies
- Prepared Quality reports for clinics and pharmacies
- Coordinated during ministry audits (DHA, MOH, DOH, FANR, Tasneef)
- Prepared policies, SOPs and forms for the clinics
- Coordinated with the vendors for staff trainings and equipment procurement (BLS, Infection Control, Fire Safety, FANR, RPO)
- Handled patient complaints
- JAWDA KPIs
- Prescription audit
- Incident reports
- Reported production malfunctions to managers and production supervisors.
- Performed root cause analysis to identify and resolve quality issues and defects.
Public Health Manager (National Health Mission)
Pune Corporation
Pune
2022.03 - 2023.02
- Quality Inspection of the Pune Government Hospitals.
- Audits, assessment and monthly staff trainings.
- Coordinated during State and National Assessment (NQAS, Kayakalp, LaQshya)
- Composed and implemented Hospital policies and SOPs
- Quality Inspection of Hospitals
- Audits, Quarterly hospital assessments
- Documents drafting and control
- Gap analysis and improvement
- Staff trainings
- Maximized performance by monitoring daily activities and mentoring team members.
Program Officer (Quality Assurance)
Arogya Bhavan, Maharashtra Government
Mumbai
2020.03 - 2022.03
- Quality Inspection of Hospitals
- Drafting letters for approval
- Audits Assessment and trainings
- Implementation of the Quality programs running in the government hospitals (Kayakalp and National Quality Assurance Standards for Quality/NQAS)
- Kept programs in line with established mission parameters.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
Healthcare Consultant
NABH
Pune
2018.12 - 2019.09
- Meeting up professionals seeking for NABH accreditation
- Assisted with regulatory issues such as compliance.
- Consulted with healthcare professionals on business decisions.
- Gap analysis of the hospitals and filling the gaps Filing, assessment and providing complete assistance start till end process.
Accreditation Coordinator
Trainhos Private Limited
Pune
2017.03 - 2018.10
- Gap analysis of the hospitals and filling the gaps Trainings Implementation of NABH standards
- Communicated relevant project information to superiors and internal stakeholders.
Education
MBA - Healthcare Administration
School of Healthcare Administration, MUHS,Pune
Pune 2016.08 - 2018.08
B.D.S. -
Saraswati Dhanwantari College And Hospital, Parbhani, Maharastra, India
Parbhani 2010.08 - 2015.08
H.S.C. -
Army Public School, Ahmednagar, India
Ahmednagar 2008.03 - 2009.03
S.S.C. -
Army Public School, Tibri Cantt, Gurdaspur, Punjab, India
2005.03 - 2006.03
Skills
Logical thinkingundefined
Certification
One day symposium on “Effective community engagement strategies in development sector” by SPPU Vidyavani community radio and network for youth
Accomplishments
- National Level Conferences
- On theme “Innovations in Healthcare” at 9th National conference on Healthcare management
- On theme “Emerging trends in hospital administration “at Maharashtra University of Health Sciences, Nashik
Extracurricular Activities
Participated in the free health check-up camp held by NGO Participated in the survey on malnourishment amongst children of slum at Balajinagar Kasarwadi, conducted by SNEHA foundation Community mapping at Vikas nagar, Kasarwadi Pune, on health and hygiene Participated in radio recording session conducted by Vidyavani community radio Pune
Projects
Major Project: Utilization of Janani Shishu Suraksha Karykram (JSSK), To ascertain the utilization of JSSK entitled services at district hospital Aundh Minor Project: Assessment of awareness amongst nurses about hospital acquired infection, To study the hospital protocols regarding the control of hospital acquired infection, To assess knowledge amongst the nursing staff, regarding the control of HAI, To suggest measures to increase the awareness on the same
Disclaimer
I hereby declared that the information furnished above is true and correct to the best of my knowledge and belief.
Timeline
Senior Quality Executive
Right Health
2023.02 - 2023.10
Public Health Manager (National Health Mission)
Pune Corporation
2022.03 - 2023.02
Program Officer (Quality Assurance)
Arogya Bhavan, Maharashtra Government
2020.03 - 2022.03
Healthcare Consultant
NABH
2018.12 - 2019.09
Accreditation Coordinator
Trainhos Private Limited
2017.03 - 2018.10
MBA - Healthcare Administration
School of Healthcare Administration, MUHS,Pune
2016.08 - 2018.08
B.D.S. -
Saraswati Dhanwantari College And Hospital, Parbhani, Maharastra, India
2010.08 - 2015.08
H.S.C. -
Army Public School, Ahmednagar, India
2008.03 - 2009.03
S.S.C. -
Army Public School, Tibri Cantt, Gurdaspur, Punjab, India
2005.03 - 2006.03
One day symposium on “Effective community engagement strategies in development sector” by SPPU Vidyavani community radio and network for youth
Basic workshop in research methodology at MUHS RC-Pune
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