Neha Jaiswal

• Supervise a team of 8 beauty advisors, enhancing sales performance and customer service through effective training and motivation.
• Provided expert beauty advice and personalized recommendations on high-end cosmetics & luxury Fragrances.
• Managed inventory and ensured stock levels aligned with sales forecasts, reducing product shortages and overstocks.
• Helped customers feel relaxed and comfortable through conversation and personal relatability.
• Manage Visual Merchandising to present visually appealing displays and attract clientele.
• Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.

• Worked as a Cosmetic consultant , Makeup Artist & beauty advisor for multiple brands.
• Increased customer satisfaction by providing personalized beauty consultations and product recommendations on luxury cosmetic products.
• Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
• Contributed to sales growth with effective upselling techniques and recommending complementary products.
• Guided customers towards appropriate products based on their specific skin type, tone, and preferences.

Worked as Cosmetologist, Senior educator, Multi tasker.

• Design and implement comprehensive training programs for cosmetology students, covering hairdressing, skincare, and nail services.
• Deliver engaging lectures, demonstrations, and hands-on workshops, utilizing latest techniques

Multi tasking :

• Managed social media accounts on day-to-day basis to increase company recognition by creating engaging content.
• Increased brand visibility by creating and implementing targeted social media campaigns.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at front desk.
• Enhanced customer satisfaction by providing efficient and professional front desk services.

• Worked as Senior Hair Designer & Salon - Floor Manager
• Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
• Styled hair, makeup and nails for customers for special events and occasions.
• Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.

Worked as Junior Hair faculty.

• Develop and deliver comprehensive hairdressing curriculum, including practical and theoretical components, to ensure students gain necessary skills and knowledge.
• Conduct hands-on demonstrations and workshops in cutting, coloring, and styling techniques, utilizing industry-standard practices

• Provide a range of hairdressing services, including cutting, coloring, styling, and texture treatments, tailored to meet each client's needs and preferences.
• Build and maintain a loyal client base through exceptional service, personalized attention, and consistent follow-up.
• Stay updated with the latest hair trends, techniques, and products through ongoing professional development and industry research.