NEHA KUMARI
DUBAI,INDIAN
Summary
Personable and responsible Cashier with 6 years of experience in retail and customer service. Solid team player with upbeat, positive attitude and ability to build customer loyalty. Reliable Sales Cashier with strong multi-tasking and collaboration skills. Promptly and personably serves customers to reach service targets. Trained in visual merchandising and upselling. Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Overview
7
7
years of professional experience
Work History
Sales Cashier
AGRIFRESH FOODSTUFF LLC.
Dubai, UNITED ARAB EMIRATES
12.2021 - Current
- Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Handled diverse customer queries, providing accurate store, product and service information.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
- Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
- Recorded daily transaction information using POS systems, enabling stock success monitoring.
- Displayed and restocked merchandise by following brand guidelines.
- Bagged, boxed and wrapped goods with care to maintain quality and presentation.
- Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
- Performed accurate cash counts at store opening and closing.
- Prepared and submitted end-of-shift reports using [Software].
Assistant Junior Clerk
HASHTAG TOURISAM LLC
Dubai, UNITED ARAB EMIRATES
02.2017 - 01.2020
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Arranged filing systems for easy use and retrieval by personnel.
- Examined, scanned and input documents in software system.
- Sorted and organised different types of information by document type, personnel or location.
- Gathered information, created charts and produced reports for staff.
- Prepared invoices based on contract terms and distributed to customers.
- Classified physical and digital documentation with correct codes.
- Accurately reconciled and processed expense reports for [Number] employees.
- Transcribed or scanned data to create new files.
Education
MOUNT VIEW SCHOOL
INDIA 03.2019 -
Bachelor of Business Administration -
MANIPAL UNIVERSITY
DUBAI 03.2023 -
Skills
- Cash register operations
- Customer relations
- Credit card payment processing
- Physical strength
- Merchandise display development
- Scanner operations
- Customer greeting
- Order taking
- Product recommendations
Languages
Hindi, punjabi
Native language
English
Upper intermediate
B2
Timeline
Bachelor of Business Administration -
MANIPAL UNIVERSITY
03.2023 -
Sales Cashier
AGRIFRESH FOODSTUFF LLC.
12.2021 - Current
MOUNT VIEW SCHOOL
03.2019 -
Assistant Junior Clerk
HASHTAG TOURISAM LLC
02.2017 - 01.2020
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