Nehad Oubeid
Dubai ,UAE
Summary
Dedicated professional with a caring and empathetic personality, known for a positive and professional attitude. Demonstrates a strong sense of responsibility and commitment to quality service, excelling in both independent work and team collaboration. A quick learner with excellent communication skills, adaptable to diverse environments and challenges.
Overview
5
5
years of professional experience
Work history
Medication Management
Frösö Strand Elderly Care Home
Ostersund, Sweden
2023.01 - Current
- Assisted elderly patients with medication management, improving overall health outcomes.
- Collaborated closely with pharmacists for improved medication management.
- Provided guidance on medication management resulting in better compliance with treatment regimens.
- Worked closely with psychiatrists for medication management coordination, optimising treatment effectiveness.
Personal Care:
Elderly Care Services
Östersund, , Sweden
2022.01 - 2022.12
- Assisted care staff in supporting elderly individuals with daily activities.
- Developed practical skills in communication, empathy, and caregiving.
- Contributed to creating comfortable and engaging environment for residents
Customer Service Representative
Östersund Municipality
Östersund, , Sweden
2021.01 - 2021.12
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
- Ensured smooth running of operations with timely preparation of reports.
- Provided top-notch support for increased customer satisfaction.
Education
Diploma - Healthcare and Social Care Studies
Sweden University
Sweden /2018 - /2020
Skills
- Caring and empathetic personality
- Positive and professional attitude
- Strong sense of responsibility
- Quick learner and adaptable
- Excellent communication skills
- Ability to work independently and within team
- Strong commitment to quality service
Languages
English
Fluent
Arabic
Native
Swedish
Fluent
Timeline
Medication Management
Frösö Strand Elderly Care Home
2023.01 - Current
Personal Care:
Elderly Care Services
2022.01 - 2022.12
Customer Service Representative
Östersund Municipality
2021.01 - 2021.12
Diploma - Healthcare and Social Care Studies
Sweden University
/2018 - /2020