I'm highly experienced in managing and promoting the retail centre to achieve profitability objectives. Solicit new walk-in customers from all possible channels and maintain existing customers' satisfaction level. Recommend and execute effective marketing and promotion programmes to generate customer awareness and sales. Driven professional with keen eye for quality. Possesses strong analytical skills and outstanding communication abilities, ensuring seamless collaboration and problem-solving. Committed to elevating operational standards and fostering continuous improvement.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
Quality manager
Shada Group Of Hotels
Dubai, United Arab Emirates
12.2023 - Current
Improved production efficiency by implementing quality control processes.
Ensured consistency in product quality with regular inspections and tests.
Streamlined workflow for increased productivity through team training on quality standards.
Managed audits of manufacturing operations, ensuring compliance with industry regulations.
Developed quality management strategies to improve overall performance.
Assessed vendor services, resulting in strengthened supplier relationships.
Facilitated workshops on best practices for maintaining high-quality output.
Coordinated cross-departmental teams, enhancing product development process.
Piloted risk management initiatives leading to business continuity during crises.