Nehlata Kumari
Business Analyst
Dubai
Summary
Experienced and results-oriented Business Analyst with over 8 years of proven success in driving business transformation and delivering scalable solutions across domains, including supply chain, warehousing, judiciary, land-based gaming, and remittance/finance. Extensive expertise in Agile Methodology, Scrum frameworks, and tools such as JIRA, Balsamiq, and Lucidchart. Proficient in designing wireframes, creating user stories, process modeling, workflow optimization, and conducting gap analysis to identify business needs and align them with technological solutions. Skilled in requirements gathering, business process mapping. Adept at using Visio, and other tools like Draw.io etc to design and document processes to define business requirements and flow, ensuring seamless communication between business and technical teams. Strong stakeholder management, collaboration with cross-functional teams, and ability to facilitate Scrum ceremonies, maintain product backlogs, and deliver MVPs within time. Known for driving continuous improvement, enhancing operational efficiency, and delivering exceptional results in complex projects.
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Business Analyst
Al Ansari Exchange
08.2023 - Current
- Gathering and analyzing business requirements, translating them into actionable process models and BRD
- Collaborating with cross-functional teams to deliver end-to-end solutions that align with organizational goals
- Leveraging tools like JIRA and Lucidchart to manage product backlogs, create wireframes, and streamline workflows
- Conducting stakeholder meetings to ensure alignment with project objectives
- Research and analysis to plan roadmap
- Engaging with cross-functional teams to understand the operational challenges to streamline the process and improve the products and services
- Recommended and facilitated enhancements in the KIOSK platform to improve customer transaction processes and streamline key functionalities, ensuring a seamless user experience
- Proposed and strategized the implementation of a multilingual customer communication platform to cater to the diverse demographic base, enhancing customer engagement and accessibility on mobile application
- Suggested and leading the solutions to enhance corporate user functionality on the corporate web portal, enabling efficient processing of bulk transactions and special rate requests for optimized corporate engagement
- Improved organization's project management by introducing JIRA
- Partnered with operational teams to identify challenges and develop streamlined processes to improve product performance and customer satisfaction
- Worked in waterfall methodology
Senior Business Analyst
Scientific Games India Pvt. Ltd. (Now rebranded as Light & Wonders)
09.2021 - 07.2023
- Work with cross-functional teams and ensure the deliverables
- Gather and analyze business requirements and enhancements, and translate them into concise and effective user stories
- Conduct comprehensive market analysis to identify market trends, customer needs, and competitive landscape, and provide actionable insights to inform business strategy and decision-making
- Proficient in using JIRA for product management, track and prioritize product backlog items, and collaborate with cross-functional teams to ensure timely delivery of high-quality products
- Creating user stories, process flows, and wireframes to capture and communicate business requirements and user needs, and to guide product development activities
- Proficient in using tools such as lucid Chart and Balsamiq to create detailed wireframes and prototypes that align with business objectives and user expectations
- Proven track record of effectively managing and leading cross-functional teams to successfully deliver complex projects on time and within budget
- Extensive experience in working with Agile methodology
- Skilled in managing Agile development processes, including backlog grooming, daily stand-ups, sprint reviews, and retrospectives
Business Analyst
CrimsonLogic India Pvt. Ltd.
04.2018 - 09.2021
- Co-ordinating with HQ team and SDC to understand the requirement and ensure the deliverables
- Experienced in managing meetings with stakeholders to facilitate process analysis and requirement gathering, and to ensure alignment between business needs and project objectives
- Skilled in using various techniques for requirement gathering such as interviews, surveys, and workshops to elicit and document requirements, and in presenting findings and recommendations to stakeholders to drive informed decision-making
- Experience in agile methodology and waterfall
- Designing wireframes/prototype and various technical documents such as SRS, BRD, FRS, TDS, Test cases etc
- Providing support to testing team for the best delivery whenever it is required
- Handling test plans
- Handling multiple end to end projects simultaneously
- Quickly picked up in legal domain and handled various judiciary projects: AIFC (Kazakhstan), Fiji Judiciary, East Caribbean Judiciary and playing major role in Singapore Judiciary Project
- I also got the opportunity to work closely with the Users to analyze the process and the requirement for ODR- Singapore State Court, as a part of this I went on-site for requirement gathering and coordinating the project
- Suggested change for CR which lead the team to win it as new project
- Worked in VSTS, Balasmiq
- Worked in Agile methodology, and Waterfall
- Experience in wireframing/prototyping, user stories, SRS, process flow, user guides
Business Analyst
Bar Code India Ltd.
05.2016 - 04.2018
- Leading team and conducting meetings for requirement gathering/analysis
- Process study and graphical representation of complex business processes
- Develop solution process flow by analyzing requirement and business process flow
- Managing to fill-up loopholes by doing gap analysis
- Managing several end-to-end projects
- Technical documentation such as SRS, Use cases, Process flow
- Acted as single point of contact between client and the PM team for projects: Bisleri, TKM (Toyota KirloskarMotor), TATA Power Solar, Flipkart, Amazon
- By improving the reporting section of the application, I added significant value to BCIL's software capabilities, which ultimately proved to be a key selling point of the application
- In addition to my job responsibilities, I organized and participated in various events and tech days
- I recommended to the SLT (Senior Leadership Team) to conduct Failure Mode & Effect Analysis (FMEA) for Sales in order to improve the quality of the process and turn previous losses into future successes
- Worked in waterfall methodology
- Experience in supply chain, asset management, fleet management, warehouse management
- Worked with various e-Commerce organization for Supply chain management project, and asset management
- Experience in SRS, Traceability Matrix, Test Cases, Process Flow, Wireframing
Education
Bachelor of Technology - Electronics & Communication Engineering
Punjab Technical University
Chandigarh, Punjab 01.2009 - 01.2013
Skills
Business analysis
Gap analysis
Product management
Team management
Agile Methodology
Domain knowledge: Judicial/Legal
Domain knowledge: Remittance/Finance
Domain knowledge: Supply chain
Domain knowledge: Warehousing
Domain knowledge: Asset tracking
Domain knowledge: Land Based Gaming
Conducting backlog grooming session
User stories
Market analysis
Requirement gathering and analysis
Business process mapping
Technical documentation
Microsoft office word
Microsoft office excel
Microsoft office power point
VSTS
JIRA
Balasmiq
Lucid Chart
Business roadmap and strategy
Prioritization
Pressure handling
Client relation management
Derive business logic
Problem-solving
Analytical thinking
Project management
Business process improvement
Stakeholder management
Business planning
Workflow Analysis
Effective communication
Team collaboration
User acceptance testing
Attention to detail
Disclaimer
I confirm that the information provided by me is true to the best of my knowledge and belief.
Personal Information
- Date of Birth: 08/18/91
- Gender: Female
- Nationality: Indian
- Marital Status: Married
- Visa Status: Dependent Visa
Timeline
Business Analyst
Al Ansari Exchange
08.2023 - Current
Senior Business Analyst
Scientific Games India Pvt. Ltd. (Now rebranded as Light & Wonders)
09.2021 - 07.2023
Business Analyst
CrimsonLogic India Pvt. Ltd.
04.2018 - 09.2021
Business Analyst
Bar Code India Ltd.
05.2016 - 04.2018
Bachelor of Technology - Electronics & Communication Engineering
Punjab Technical University
01.2009 - 01.2013
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