Nehul Gupta

Heading E-Commerce | Retail | Independent Retail | Exports

Created Business of AED 24 million in a span of 2 years.

Managed: UAE, SAUDI & Qatar

Team Size: 24 head counts including Product Manager, Sales Managers, Sales Promoters

E-Commerce:

• Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
• Executed business plans to further strengthen and maximize territory sales and profits.
• Anticipated financial impact from operational issues and worked with leadership to develop solutions.
• Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
• Oversaw and improved deliveries through proactive coordination of daily operations.
• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• YOY growth has been 100% in this channel.

Retail

• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Assisted in recruiting, hiring and training of team members.
• YOY growth has been 35% in this channel.

Independent Retail & Export

• Facilitated channel engagement to support territory sales goals.
• Developed solid working knowledge of products to understand benefits to potential customers.
• Coordinated sales activities with partners and resellers to identify and close new business.
• Drove and delivered sales leads to convert into new business.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• YOY growth has been 20% in this channel.

Created Business of AED 27 million in a span of 2 years.
Managed: UAE, SAUDI , Qatar , Kuwait & Oman

• Collaborated with sales, marketing, and support teams to launch products on time and within budget.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Coordinated project planning and execution with team members and team leads.
• Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
• Prioritized roadmap in order to achieve product goals and metrics.
• Coordinated design meetings and decisions with internal departments and teams.
• Maintained positive vendor relations to build strong partnerships.
• Reviewed new opportunities to drive business strategy at planning sessions.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• YOY Growth of 35%

Created Business of AED 19 million in a span of 2 years.
Managed: Oman

• Managed more than 100 Suppliers
• Managed IT & Gaming Category ( end to end )
• Traveled to store locations to review product mix, obtain feedback and share information.
• Collaborated with sales team to identify and fulfill customer needs.
• Devised and implemented policies and procedures for purchasing and inventory control.
• Managed and maintained purchase orders and invoices.
• Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
• Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
• Prepared and analyzed reports to track inventory and purchasing trends.
• Analyzed sales and inventory data to determine purchasing needs and reorder points.
• Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
• Evaluated product quality and vendor performance to maintain quality standards.
• Cultivated relationships with wholesalers and distributors to increase inventory availability.
• Negotiated contracts with vendors for cost-effective purchasing terms.
• Researched and identified new suppliers and vendors.
• Placed orders for merchandise consistent with quality, quantity and other specification requirements.
• Established relationships with vendors to secure competitive pricing and discounts.
• Developed and managed budgets for purchasing and projected purchasing needs.
• YOY growth of 30%

Established Telecom Business @ Croma for Airtel and Vodafone ( across 100 stores )

• Traveled to store locations to review product mix, obtain feedback and share information.
• Collaborated with sales team to identify and fulfill customer needs.
• Managed and maintained purchase orders and invoices.
• Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
• Prepared and analyzed reports to track inventory and purchasing trends.
• Developed inventory reports to provide management with comprehensive data on inventory levels.
• Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
• Reduced dead inventory by 70% in period of 7 months.
• Have been named as best inventory controller for IT division.
• Recorded daily activities for inventory control.
• Improved Sales by 15% due to exceptional inventory management.