As a leader in Customer Experience, Demand Generation, Pubic Relations, Media, Events & Conferences I am responsible for all aspects of the Voice of Customer and driving positive customer behavior through creation of initiatives such as customer retention, customer loyalty, satisfaction and improving the overall customer experience.
Leadership: I am adept at motivating employees to overcome sales obstacles and ensure they feel connected to a supportive network that reinforces their value.
Enablement: I offer a combination of teamwork skills that enhance organizational cohesiveness, strategic-planning skills via training programs and people-oriented guidance that yields productivity and high morale.
Goal-oriented: I have 17 years experience in a high volume sales structure in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance.
Performance: I posses strong project management skills and the ability to make high level decisions to motivate customers and employees, synthesize information and adapt strategy quickly, while collaborating effectively with executive management and peers across multiple organizations.