NEIL ELIS REYES
Winnipeg,Canada
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Butcher
Cumbrae’s
Toronto, Canada
02.2022 - 04.2025
- Responsible to cut, trim, grind, tie and bone meat to specifications using powered industrial machinery and manual cutting.
- Cuts carcasses, sides and quarters, removes bones from meat and trims and prepares standard cuts of meat.
- Uses sausage machine and salami mixer and cooker.
- Weigh, wrap, package and price cuts of meat.
- Prepare special cuts of meat for special orders.
- Interact with customers to provide information, recommendations and assistance with their meat selections.
- Collaborate with kitchen staff to coordinate meat orders and inventory management.
- Assist in training new team members on meat cutting techniques and procedures.
- Understand and follow all Food Safety guidelines, procedures and requirements.
- Oversee and undertake thorough cleaning and inspection of all cutting, packaging and display materials, tools, surfaces and the general cleaning of the meat department.
- Achieved quick turnaround times on orders by applying efficient cutting techniques.
Fry Cook
Jollibee
Toronto, Canada
01.2022 - 03.2025
- Administer all food orders and ensure adequacy of all supplies and ingredients for everyday cooking and maintain all sanitary requirements for same.
- Prepare all food orders according to required standards and procedures according to required food production standards and prepare daily production schedule and cut all poultry according.
- Manage all meat and poultry prior to cooking and ensure compliance to all quality standards and ensue storage of all food items appropriately.
- Performed all food preparation efficiently and maintain minimum wastage at all times.
- Maintain neat and clean work station area.
- Ensure all work adhere to recipes and menu of restaurant.
Waiter
IM Hotel
Makati City, Philippines
02.2018 - 03.2020
- Greets customers and offers restaurant or cafe menus, answers questions about menu offerings, processes food and drink order, carries food and drinks from kitchen to tables, and prepares bills and process payments.
- Helped reduce waiting times by swiftly clearing tables after use.
- Introduces customers to the menu and announces daily or seasonal menu specials.
- Answers questions about menu items, ingredients, and pricing.
- Relayed feedback from customers to management for continuous improvement.
- Passes customer orders along to kitchen staff for preparation.
- Prepares drinks and serves to customers.
- Delivered excellent customer service through friendly and polite interaction.
- Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary.
- Removes used dishes, glasses, and flatware from tables.
- Processes cash and credit card payments and returns change to customers if necessary.
- Sets tables with dishes, glasses, and flatware and refills condiments.
- Maintains familiarity with menu items, specials, and restaurant information.
- Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs.
Waiter
Hotel H2O
Manila City, Philippines
10.2017 - 01.2018
- Provide excellent customer services.
- Always strive towards best customer satisfaction.
- Greet customers and present menus.
- Make suggestions based on their preferences.
- Take and serve food/drinks orders.
- Up-sell when appropriate.
- Arrange table settings.
- Keep tables clean and tidy at all times.
- Check products for quality.
- Cooperate and communicate with all serving and kitchen staff.
- Adhere to all relevant health department rules/regulations and all customer service guidelines.
Fry Cook
Jollibee
Caloocan City, Philippines
04.2014 - 10.2014
- Administer all food orders and ensure adequacy of all supplies and ingredients for everyday cooking and maintain all sanitary requirements for same.
- Prepare all food orders according to required standards and procedures according to required food production standards and prepare daily production schedule and cut all poultry according.
- Manage all meat and poultry prior to cooking and ensure compliance to all quality standards and ensue storage of all food items appropriately.
- Performed all food preparation efficiently and maintain minimum wastage at all times.
- Maintain neat and clean work station area.
- Ensure all work adhere to recipes and menu of restaurant.
Education
Bachelor of Science - Criminology
UNIVERSITY OF CALOOCAN CITY
PHILIPPINES 06.2011 - 04.2015
Skills
- Food preservation techniques
- Meat cutting precision
- Meat aging process understanding
- Quality assurance awareness
- Workstation cleanliness maintenance
- Knife handling expertise
- Sanitation protocols
- Customer Service
- Verbal communication
- Food and beverage knowledge
- Efficient under pressure
- Customer service-oriented
- Nutritional knowledge
- Food safety adept
Timeline
Butcher
Cumbrae’s
02.2022 - 04.2025
Fry Cook
Jollibee
01.2022 - 03.2025
Waiter
IM Hotel
02.2018 - 03.2020
Waiter
Hotel H2O
10.2017 - 01.2018
Fry Cook
Jollibee
04.2014 - 10.2014
Bachelor of Science - Criminology
UNIVERSITY OF CALOOCAN CITY
06.2011 - 04.2015
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