Summary
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Nelson Manuvel

Nelson Manuvel

SHOP MANAGER
Abu Dhabi

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Shop Manager

Lulu express, Al wathba
03.2022 - Current
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Created employee schedules to align coverage with forecasted demands.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Managed inventory control, cash control and store opening and closing procedures.

Supermarket Manager

Lulu Hypermarket capital mall & Shamkha
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Defined clear targets and objectives and communicated to other team members.
  • Developed detailed plans based on broad guidance and direction.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Encouraged departmental employees to present positive, exemplary image to customers.

Buyer/Purchaser

Lulu Hypermarkets & Express
  • Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
  • Met with suppliers to assess changes and determine proper courses of action.
  • Generated reports detailing sales trends and store performances.
  • Documented purchasing information in SAP to maintain detailed and accurate records.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.

Documentation Clerk

Lulu Central Exports Warehouse Mussaffah
Abu Dhabi
  • 6-months experience as a IT back office (Data entry) in Lulu Hypermarket Madinat Zayed, Abu Dhabi.

storekeeper

  • Lulu hypermarket Mushrif mall and Binal Jesrain Co Operative society Abu Dhabi.

Cashier

Lulu Hypermarket Al Wahda
Abu Dhabi

customer Service Representative

Reliance Communication PVT Ltd

Education

High School Diploma -

Board of Higher Secondary Examination Kerala, Kerala

B.com - Accounting And Business Management

Mahatma Gandhi University, Kerala

Skills

Sales and marketing

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Accomplishments

  • Resolved product issue through consumer testing.
  • Managed team of 100 staff members.

Additional Information

Passport Details

Passport No. : T3126720

Date of Issue : 15-01-2019

Date of Expiry : 14-01-2029

Place of Issue : Cochin

Visa Details

Visa Status : Resident

Visa Till : Nov-10-2022

Driving License details

License No. : 2529249

Date of Issue : 12-12-2022

Date of Expiry : 11-12-2024

Place of Issue : Abu Dhabi

Timeline

Shop Manager - Lulu express, Al wathba
03.2022 - Current
Supermarket Manager - Lulu Hypermarket capital mall & Shamkha
Buyer/Purchaser - Lulu Hypermarkets & Express
Documentation Clerk - Lulu Central Exports Warehouse Mussaffah
storekeeper -
Cashier - Lulu Hypermarket Al Wahda
customer Service Representative - Reliance Communication PVT Ltd
Board of Higher Secondary Examination Kerala - High School Diploma,
Mahatma Gandhi University - B.com, Accounting And Business Management
Nelson ManuvelSHOP MANAGER