NELSON IKECHUKWU MBA
DUBAI
Summary
Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Software and correspondence management. Reliable Job Title serving unique client needs through clear communication and coordinated support functions. Consistently follows safety guidelines for lifting, exercise and transportation to avoid client injury or discomfort. Honors spirit of empathy and respect to maintain open dialogue and trust.
Overview
3
3
years of professional experience
Work History
Personal Assistant
Chismarine Industrial Limited
Document Controller
Haydon LLC Dubai
Telephone Operator
Hyatt Place Dubai Al Rigga
Waiter
Palace Hotel
01.2017
- Responsibilities: Welcome each guest with a smile and friendly manner
- Help customers with orders by explaining dishes and drinks and making recommendations as appropriate
- Deliver food orders from kitchen to customer’s table rapidly and accurately
- Act as a contact point between front of the house and back of the house
- Communicate food orders to chefs, paying attention to priorities and special request
- Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
- Serve welcome drinks upon arrival of guests
- Ensure food is served in safety and sanitation standard
- Check in with customers and take additional orders
- Remove dirty dishes and utensils
- Inform restaurant staff about customer’s feedback or request.
Banquet Server
Hotel Ibis
01.2016 - 01.2017
- Responsibilities: Provide assistance to the banquet Managers in the serving of guest during banquet functions to ensure positive guest experience
- Set up banquet rooms as requested by the Supervisor to include glassware, serviceware, linen
- Attend roll call meetings before events kick off in order to learn function particulars, including hotel and guest expectations
- Greet and welcome guests and respond to their requests in a courteous and friendly manner
- Serve the beverage and food in the appropriate order and in tune with the expectation of the Supervisor so as to ensure consistency throughout the banquet
- Quickly remove dishes as guests finish each meal at the end of each meal or function
- Abide by all corporate act, laws and requirements pertaining to serving alcoholic beverages
- Replenish beverages when necessary, and check with guests to make sure they are satisfied
- After the banquet, reset banquet room in accordance with the Supervisor’s specifications to ensure the readiness of the room for other functions.
Waiter
Eko and Suite Sheraton Hotel
01.2014 - 01.2016
- Responsibilities: Check with Customers to ensure that they are enjoying their meals, and take action to rectify any error
- Clean tables or counter after patrons have finished dining
- Roll silverware, set up food stations or set up dining areas to prepare for next shift
- Present food or beverages information or menus to customers
- Stock service areas with supplies such as coffee, food tableware, and linens
- Assist host or hostess by answering phones to take reservations or to go orders and by greeting, seating and thanking guest
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers
- Garnish and decorate dishes in preparation for serving
- Fill salt, pepper, sugar cream, condiment, and napkin containers
- Provide customer service to both the new and current customers
- Describe and recommend wines to customers.
Education
- SSCE
- WAEC
- Diploma Data processing
- Certificate in Hotel and Hospitality Management from Bright Future Training Institute, Ministry of Education, (KHDA) Dubai, UAE.
Skills
- Proficient with Microsoft Word, Excel and Powerpoint
- Physically and mentally strong regarding the post of application
- Always attentive, and pay allegiance to patrons during busy times
- Patient and compassionate when attending to guest, making them feel comfortable at their eating point
- Excellent verbal and written communication skills
- Ability to remain calm and professional in a fast-paced work environment
- Availability to work various shifts, including weekends
- Always resolute to meet up with expectations
- High understanding of hygiene and food safety rules
Languageproficiency
English
Personal Information
- Date of Birth: 03/22/1992
- Gender: Male
- Nationality: Nigeria
- Visa Status: Employment
Hobbies and Interests
- Love Sports
- Love reading Novels and Tabloids
Disclaimer
I therefore declare that all the information stated herein are valid to the best of my knowledge, however I should not hesitate to be contacted for further inquiries.
Timeline
Waiter - Palace Hotel
01.2017
Banquet Server - Hotel Ibis
01.2016 - 01.2017
Waiter - Eko and Suite Sheraton Hotel
01.2014 - 01.2016
Personal Assistant - Chismarine Industrial Limited
Document Controller - Haydon LLC Dubai
Telephone Operator - Hyatt Place Dubai Al Rigga
- ,
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