Summary
Overview
Work history
Education
Skills
Timeline
Generic
Nerea Santos

Nerea Santos

Dubai

Summary

Customer-focused professional with experience in aviation, hostess, retail, hospitality, and occupational therapy. Skilled at delivering excellent service in fast-paced, multicultural environments, with strong communication, problem-solving, and teamwork abilities. Committed to providing outstanding customer experiences and contributing to organizational success.

Overview

2027
2027
years of professional experience
4
4
years of post-secondary education

Work history

Airport Services Agent

Fly Emirates
Dubai
2025.05 - 2026.06

Check-in and boarding gates. Economy, business and first class passengers.

Sales assistant

Bijou Briggitte
Madrid
2024.05 - 2025.04
  • Assisted customers with the selection of jewelry, fashion accessories, clothes and shoes.
  • Operated the cash register
  • Built strong relationships with regular customers for repeat business.
  • Maintained product displays and ensured the store was well organized.

Occupational therapist

ISOMED
Marl, Nordrhein-Westfalen
2021.11 - 2024.04
  • Assessed patients and developed individualized treatment plans.
  • Provided physical and cobgnitive rehabilitation in neurorehabilitation, and pediatric rehabilitation.
  • Patients with Alzheimer's disease, Autism Spectrum Disorder (ASD), neurological conditions, and orthopedic injuries.
  • Individual and group therapy to improve patients independence and daily living skills.

Sales promoter

El Corte Inglés
Madrid
2021.07 - 2021.10

Promoted products and engaged with potential customers.

Lifeguard

Piscinas Castro
Alcalá de Henares, Madrid
2019.06 - 2019.09
  • Monitored pool area to ensure safety, in case emergency provide first aid.
  • Conducted regular pool inspections to ensure hygiene standards.

Bar waitress

RODILLA
Madrid
2017.01 - 2017.04
  • Serving customers at the counter, preparing coffee and milkshakes, serving drinks and food. Preparing simple meals, operating the screen and cash register, final cash handling and counting. Assisting in the kitchen, cleaning the crockery. Cleaning tables for customers.

Event hostess

Grupo Maravillas de la Naturaleza
Madrid
2016.10 - 2017.01
  • Promote the activity and register the public for the activity.

Leisure time supervisor

Parque Jungla
Guadalajara
2015.10 - 2016.01
  • Childcare and fun activities
  • Supported special events at the centre, contributing to successful execution and positive feedback.

Private tutor and Babysitter

Freelance
Madrid
  • Provided private tutoring to children up to 11 years old in English and Mathematics. Adapted teaching methods to different learning needs and ages.

Education

Postgraduate Degree - Occupational therapy

Universidad Rey Juan Carlos
Alcorcón, Madrid
2017.09 - 2021.05

Upper Secondary Education (Baccalaureate) - Health Sciences

I.E.S Arquitecto Pedro Gumiel
Alcalá de Henares, Madrid

Lifeguard -

ALVISA
Madrid

Skills

  • Native Spanish speaker
  • Fluent in English
  • Intermediate German
  • Basic French proficiency
  • B driving licence holder
  • Quick learner
  • Problem-solving skills
  • Communication effectiveness
  • Resilient attitude
  • Time-Effective handling

Timeline

Airport Services Agent

Fly Emirates
2025.05 - 2026.06

Sales assistant

Bijou Briggitte
2024.05 - 2025.04

Occupational therapist

ISOMED
2021.11 - 2024.04

Sales promoter

El Corte Inglés
2021.07 - 2021.10

Lifeguard

Piscinas Castro
2019.06 - 2019.09

Postgraduate Degree - Occupational therapy

Universidad Rey Juan Carlos
2017.09 - 2021.05

Bar waitress

RODILLA
2017.01 - 2017.04

Event hostess

Grupo Maravillas de la Naturaleza
2016.10 - 2017.01

Leisure time supervisor

Parque Jungla
2015.10 - 2016.01

Private tutor and Babysitter

Freelance

Upper Secondary Education (Baccalaureate) - Health Sciences

I.E.S Arquitecto Pedro Gumiel

Lifeguard -

ALVISA
Nerea Santos