Nesrine Kaddoura
Dubai
Summary
Finance professional with an MBA in Finance (GPA3.82) and over a decade of experience in business operations, strategic planning, and client relationship management. Adept at financial planning, budgeting, and problem-solving. Recently upskilled through targeted professional development in financial analysis and corporate finance. Seeking to leverage my academic foundation and transferable skills in a finance-focused role.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Co-founder & Business Partner
Beroea Trade Systems LLC Company, UAE
03.2011 - Current
- Spearheaded business operations, including strategic planning, vendor management, and client acquisition, contributing to sustained growth in a competitive market
- Managed financial planning, budgeting, and reporting, ensuring optimal resource allocation and profitability
- Negotiated and secured contracts with suppliers and clients, fostering long-term business relationships
- Directed a team to execute operational goals, resulting in enhanced efficiency and customer satisfaction
- Oversaw compliance with local regulations and industry standards, maintaining a reputation for integrity and reliability
- Key Achievements:
- Successfully established and expanded the company’s presence in the UAE market
- Achieved a consistent annual revenue increase through effective market strategies and client retention
Banking Officer – Retail Banking Department
Mashreq Bank, UAE
07.1998 - 10.2003
- Delivered exceptional customer service by addressing client inquiries, resolving issues, and promoting banking products tailored to individual needs
- Managed day-to-day retail banking operations, including account management, deposits, withdrawals, and loan processing
- Ensured compliance with banking policies and regulatory requirements to maintain operational integrity and minimize risk
- Assisted in the development and execution of sales strategies, achieving and exceeding branch targets for retail banking products
- Prepared and maintained accurate daily reports and documentation, supporting the branch's operational efficiency
- Key Achievements:
- Recognized for consistently meeting and exceeding sales and customer service targets
- Played a pivotal role in enhancing customer satisfaction through personalized service and efficient problem resolution
Sales and Service Representative
Alyousuf Group, Abu Dhabi
04.1996 - 11.1997
- Engaged with customers to understand their needs and provided tailored product recommendations, ensuring a high level of satisfaction
- Assisted in achieving sales targets by effectively promoting products and services to a diverse clientele
- Managed customer inquiries and resolved issues promptly, contributing to enhanced customer loyalty
- Supported inventory management, ensuring product availability and accurate stock records
- Collaborated with team members to develop and execute sales strategies, driving overall business performance
- Key Achievements:
- Consistently met or exceeded monthly sales targets through strong product knowledge and customer engagement
- Recognized for delivering excellent customer service and fostering long-term client relationships
Education
Master of Business Administration (MBA) - Finance Concentration
New York Institute of Technology (NYIT)
01.2007
Bachelor of Science in Business Management -
Southeastern University
01.1998
Skills
- Financial Analysis and Reporting
- Budgeting and Forecasting
- Strategic Planning and Decision-Making
- Client Relationship Management
- Compliance and Risk Management
- Team Leadership and Collaboration
Certification
- Project Management Professional (PMP) Course
- Completed in2010
Languages
Fluent in Arabic
Proficient in English
References
Available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Co-founder & Business Partner
Beroea Trade Systems LLC Company, UAE
03.2011 - Current
Banking Officer – Retail Banking Department
Mashreq Bank, UAE
07.1998 - 10.2003
Sales and Service Representative
Alyousuf Group, Abu Dhabi
04.1996 - 11.1997
- Project Management Professional (PMP) Course
- Completed in2010
Master of Business Administration (MBA) - Finance Concentration
New York Institute of Technology (NYIT)
Bachelor of Science in Business Management -
Southeastern University
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