Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
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Nethmi Amasha

Dubai, Jumeirah 1,Dubai

Summary

I have 5 years of experience in Receptionist and also Customer Service Representative with excellent organizational and interpersonal skills.

Dedicated professional with a strong background in customer relations and office administration. Proficient in Microsoft Office Suite, complaint resolution, and filing paperwork. Known for delivering friendly customer service with a vibrant personality and trustworthiness. Demonstrates creativity, innovative thinking, and the ability to interact effectively while working towards targets.


Committed to clear communication, active listening, and maintaining a high standard of office admin. successfully managing document work flow and leading team in high-stakes environments represent my career highlights.


Overview

5
5
years of professional experience

Work history

Customer service representative

AUDI SHOWROOM DUBAI
Dubai, Dubai
10.2023 - Current
  • Great & welcome clients, visitors and employers in a courteous and professional manner.
  • Accesses the company's internal system to obtain and extract test drive information and provide customer service.
  • Handling demo cars and coordinating all test drive papers and making report end of the day.
  • supervising all demo vehicles deliveries and test drive .
  • Maintains a professional appearance.
  • Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.

Receptionist

MAMSHA AL SAADIYATH ALDAR ABU DHABI
ABU DHABI
01.2022 - 10.2023
  • Greeting clients and visitors in a friendly and professional manner.
  • managed incoming and outgoing correspondence with clients, scheduled appointments, and answered inquiries.
  • Collect and input the customer information accurately in to the records system.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Ability to communicate clearly and professionally with customers and staff.
  • Maintained an organised reception area for a professional business environment.
  • Demonstrate strong problem solving abilities and adaptability.

HOSPITAL RECEPTIONIST

CO-OPERATIVE HOSPITAL IN SRI LANKA
SRI LANKA
02.2020 - 11.2022
  • Greeted patients and provided them with information and assistance.
  • Handled calls, collected personal information and created appointments.
  • Distributed and collected patient forms to be filed, manage office mail, and the physical setting of the front office.
  • Keeping the front desk or office organized and running smoothly.
  • Scheduling appointments and follow up for patients.
  • Calling patients to remind them of their appointments.
  • Consistently arrived at work on time and ready to start immediately.

Education

Diploma of Education -

Institute Of Chartered Accountants College
Sri Lanka

Diploma -

British Council English Diploma
Sri Lanka

High School Diploma - GEC Advanced level

Mahindha Rajapaksha College
sri Lanka

High School Diploma - GCSE Ordinary Level

Mahindha Rajapaksha College
Sri Lanka

Skills

  • Customer relations
  • Microsoft Office Suite
  • Complaint resolution
  • Friendly customer service
  • Creativity
  • Ability to interact
  • Working to work target
  • Innovative
  • Friendly and vibrant personality
  • Trust worthiness
  • Active listening
  • Clear communication
  • Office admin
  • Filing paperwork

Languages

English
Fluent
Hindi
Advanced

Affiliations

  • Chess
  • Netball

Timeline

Customer service representative

AUDI SHOWROOM DUBAI
10.2023 - Current

Receptionist

MAMSHA AL SAADIYATH ALDAR ABU DHABI
01.2022 - 10.2023

HOSPITAL RECEPTIONIST

CO-OPERATIVE HOSPITAL IN SRI LANKA
02.2020 - 11.2022

Diploma of Education -

Institute Of Chartered Accountants College

Diploma -

British Council English Diploma

High School Diploma - GEC Advanced level

Mahindha Rajapaksha College

High School Diploma - GCSE Ordinary Level

Mahindha Rajapaksha College

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Nethmi Amasha