Nevin Thomas Tharakan
Dubai,United Arab Emirates
Summary
Highly motivated and proactive professional with a proven track record of consistently achieving annual sales and financial goals. Recognized for exceptional problem-solving and decision-making abilities, as well as effective communication and interpersonal skills. Demonstrates flexibility in various work environments and excels in strategic planning, both short-term and long-term. Known for excellent knowledge of flight operations, operations management, and supplier relationship development. Seeking a challenging position in a reputable organization to leverage skills in customer service orientation and resourcefulness.
Overview
12
12
years of professional experience
4017
4017
years of post-secondary education
Work history
Cargo Supervisor
Silkway West Airlines
Dubai, UAE
01.2022 - 05.2025
- Facilitated cross-departmental collaboration, improving overall productivity.
- Guided and mentored team of junior representatives, establishing performance metrics and development goals.
- Strengthened relationships with existing clients to ensure optimal service delivery.
- Anticipated client needs and proposes tailored solutions to align with objectives.
- Pursued new business opportunities by developing strategies to secure additional accounts.
- Acceptance & Delivery
- Manifesting and Ramp handling
- Flight attending and dispatching.
- Loading and offloading cargo from flight
- Flight planning and Flight documentation
- Crew handling
Cargo Agent
Emirates DNATA
Dubai, UAE
11.2018 - 12.2021
- Executed special load handling for pharmaceutical and oversized cargo operations.
- Managed acceptance and delivery processes for inbound and outbound shipments.
- Manifested cargo accurately to ensure proper documentation.
- Coordinated ramp activities, including flight attending and dispatching services.
- Efficiently loaded and offloaded cargo from flights while adhering to safety regulations.
- Conducted flight planning and maintained comprehensive flight documentation.
- Oversaw crew handling and provided briefings on daily load plans.
- Achieved Najam (Merit) Award from Emirates - DNATA for outstanding performance.
Operation Agent
DHL Express
Bangalore, India
06.2013 - 05.2018
- Executed loading and offloading of cargo for flights, ensuring compliance with safety regulations.
- Managed acceptance and delivery processes, including manifesting and ramp operations.
- Conducted flight planning and documentation to facilitate smooth operations.
- Coordinated special load handling for pharmaceutical and oversized cargo efficiently.
- Updated inbound arrival and outbound dispatch scans for accurate inventory management.
- Trained staff in pallet build-up, T-stacking, and cargo segregation at DHL Express.
- Achieved recognition through Best Implemented Idea Certificate from DHL Express;
- Ensured adherence to safety standards throughout operations, promoting safe work environment.
- Coordinated team tasks, fostering improved cooperation and productivity.
- Streamlined logistics for enhanced customer satisfaction.
- Coordinated aircraft and service vehicles on or around runways.
- Updated flight crew and operational staff on weather conditions, operational facilities and air traffic.
- Kept flights running to schedule for smooth and reliable operations.
- Guaranteed operational compliance with ICAO, EU, national and government regulations.
Education
Bachelor of Arts - English
Sikkim Manipal University
01.2015
Aircraft Maintenace Engineering
Hindustan Aerospace and Engineering
Class XII - undefined
Board of Higher Secondary Education, Kerala
Class X -
Department of General And Higher Education, Kerala
Skills
- Work ethic and commitment
- Proactive improvement strategies
- Top performance recognition
- Vision and strategy implementation
- Strategic planning expertise
- Adaptability to diverse environments
- Problem solving and decision making
- Effective communication skills
- Interpersonal relationship building
- Customer service orientation
- Self-motivation and quick learning
- Flight operations knowledge
- Organisational efficiency
- Logistics management
- Situational awareness
- Safety consciousness
Languages
English
Fluent
Hindi
Fluent
Malayalam
Native
Tamil
Advanced
Custom
I hereby declare that the statements made above are correct to the best of my knowledge and belief.
Timeline
Cargo Supervisor
Silkway West Airlines
01.2022 - 05.2025
Cargo Agent
Emirates DNATA
11.2018 - 12.2021
Operation Agent
DHL Express
06.2013 - 05.2018
Class XII - undefined
Board of Higher Secondary Education, Kerala
Bachelor of Arts - English
Sikkim Manipal University
Aircraft Maintenace Engineering
Hindustan Aerospace and Engineering
Class X -
Department of General And Higher Education, Kerala
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